SOC Manager

Persistent Systems; Pune District; Hybrid; INR 4,000,000 - 6,000,000; Full time

Benefits offered by this job

Hybrid work model

Education sponsorship

Long service awards

Insurance coverage (group term life, M

Job summary

Persistent Systems in Pune seeks a seasoned SOC Manager to lead a security operations team and oversee client engagements. You will drive detection, response, and threat management while maintaining strong client relationships.

The role emphasizes leadership, incident handling, and continuous improvement of SOC processes and tools, with opportunities for certification and professional growth.

Qualifications

• Bachelor’s degree in computer science or information security or related field.
• 10–13 years of cybersecurity experience focused on SOC operations.
• Proven SOC team leadership and client management experience.
• Certifications such as CISSP/CISM/GIAC preferred.

Responsibilities

• Lead and manage a SOC team of analysts, engineers, and specialists.
• Oversee incident detection, triage, investigation and remediation.
• Engage with clients as the primary point of contact for SOC services.
• Ensure SLAs are met and drive continuous service improvement.
• Manage security tools, evaluate new solutions, and optimize SOC operations.
• Mentor staff, foster growth, and support certifications and training.

Skills

SIEM Management

Penetration Testing

Leadership

Stakeholder management

Education

Bachelor's degree in computer science or Information Security

Equivalent experience

Certifications preferred: CISSP, CISM, GIAC

Job description

As a SOC Manager, you will be responsible for leading a team of security professionals and managing all aspects of the Security Operations Center for client engagements. You will oversee the delivery of SOC services, ensure the effective detection and response to cybersecurity threats, and maintain strong client relationships. Leveraging your extensive experience and leadership skills, you will drive excellence in service delivery, implement best practices, and contribute to the overall success of the client's security program.

• Role: SOC Manager
• Location: Pune
• Experience: Between 8 to 12 Years
• Job Type: Full Time Employment

What You'll Do:

• Client Engagement Management
• Serve as the primary point of contact for client engagements, building and maintaining strong relationships with key stakeholders.
• Understand client requirements, objectives, and expectations, and ensure that SOC services align with their needs. Team Leadership and Management
• Lead and manage a team of SOC analysts, engineers, and specialists, ensuring the delivery of high-quality services to clients.
• Provide mentorship, guidance, and support to team members to foster professional growth and development. Service Delivery Oversight
• Oversee the delivery of SOC services, including monitoring, detection, analysis, and response to security incidents.
• Ensure that SOC operations adhere to service level agreements (SLAs) and meet client expectations for performance and quality. Incident Response and Threat Management
• Lead and coordinate incident response activities for client engagements, including triage, investigation, and remediation.
• Manage the handling of security incidents according to established procedures and protocols. Security Tool Management and Optimization
• Manage and optimize security tools and technologies used within the SOC environment, ensuring they meet the needs of client engagements.
• Evaluate and recommend new security solutions and technologies to enhance SOC capabilities.
• Process Improvement and Best Practices: Continuously assess and improve SOC processes, procedures, and workflows to enhance efficiency and effectiveness.
• Implement best practices and industry standards to ensure the highest level of service delivery. Client Communication and Reporting: Communicate regularly with clients to provide updates on SOC operations, incident response activities, and security posture.
• Prepare and deliver comprehensive reports and presentations to clients on SOC performance and security metrics.
• Compliance and Risk Management: Ensure that SOC operations comply with relevant regulatory requirements and industry standards.
• Conduct risk assessments and implement controls to mitigate security risks for client engagements.
• Training and Development: Identify training needs and opportunities for skill development within the SOC team.
• Facilitate training sessions, workshops, and certifications to enhance technical and professional competencies.

Expertise You'll Bring:

• SIEM Management Penetration Testing (Good to have) Bachelors degree in computer science, Information Security, or a related field, or equivalent experience. 10 to 13 years of experience in cybersecurity, with a focus on SOC operations, incident response, and client management.
• Proven track record of managing SOC teams and delivering security services to clients.
• Strong technical expertise in security tools, technologies, and best practices.
• Excellent leadership, communication, and stakeholder management skills.
• Relevant certifications such as CISSP, CISM, or GIAC certifications are preferred.
• Educational background: Bachelors degree in computer science, Information Security, or a related field, or equivalent experience.
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”