SOC Lead, Professional Services Delivery Engineer IV - IN

Rackspace Technology

Kolkata District

On-site

INR 1,500,000 - 2,500,000

Full time

4 hours ago

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Job summary

Rackspace Technology, through Rackspace Cyber Defence, seeks a Security Lead for Security Operations (SOC) to oversee a multi-disciplinary SOC in an MSSP environment. You will lead security operations, threat hunting, incident response, and cloud security monitoring across Azure, AWS, and GCP.

The role requires experience leading SOC analysts and engineers, implementing Microsoft Sentinel, Elastic SIEM, and governance activities, with a customer-focused, proactive mindset.

Qualifications

Experience leading a team of SOC analysts and engineers.
Experience in MSSP multi-customer environments.
Strong knowledge of cloud security monitoring tools.
Experience with Microsoft Sentinel, Elastic SIEM and cloud-native security services.

Responsibilities

Lead SOC operations in an MSSP environment with a focus on incident response and threat hunting.
Develop and optimize security use cases, dashboards, alerts, and automation workflows.
Oversee governance, compliance and documentation across multiple clients.
Mentor SOC analysts and engineers; manage customer engagements and SLAs.
Coordinate cloud security monitoring across Azure, AWS, and GCP.

Skills

Security leadership

SOC operations

Threat hunting

Incident response

Cloud security monitoring

Microsoft Sentinel

Elastic SIEM

Tools

Azure Security Centre

Microsoft Sentinel

Qualys

Microsoft Defender

CrowdStrike

GCP Security Command Centre

AWS GuardDuty

AWS Security Hub

Elastic Security

Job description

Rackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence-driven security services.

About Rackspace Cyber Defence

Our purpose

is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud, and multi-cloud workloads.

Our goal

is to go beyond traditional security controls to deliver cloud-native, DevOps-centric, fully integrated 24x7x365 cyber defense capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.

Our Mission Is To Help Our Customers

Proactively detect and respond to cyber-attacks – 24x7x365.
Defend against new and emerging risks that impact their business.
Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.
Reduce their exposure to risks that impact their identity and brand.
Develop operational resilience.
Maintain compliance with legal, regulatory and compliance obligations.

What we’re looking for

To support our continued success and deliver a Fanatical Experience to our customers, Rackspace Cyber Defence is looking for a Security Lead for security Operations.

This role is particularly well-suited to a self-starting, experienced, and motivated Security Lead, who is commercially aware, service-oriented, and has a proven record of accomplishment in delivering and managing a security operations centre (SOC.)

The Security Lead will be the face of Rackspace’s security services and responsible for the leadership and management of a multi-disciplinary security operations centre (SOC) that serve Rackspace Cyber Defense customers.

SOC Lead

to oversee Security Operations Centre (SOC) activities within an MSSP environment. The ideal candidate will be responsible for leading security operations, threat hunting, incident response, Microsoft Sentinel administration, cloud security monitoring, compliance audits, documentation management, and team development. Support and Implement cloud security monitoring across Azure, AWS, and GCP.

Key Accountabilities

Lead SOC operations in an MSSP environment. (Microsoft Sentinel)
Manage incident detection, investigation, response, and escalation.
Conduct proactive threat hunting and detection engineering.
Administer and optimize Microsoft Sentinel and Elastic Security SIEM platforms.
Design and manage Elastic Cloud Serverless SIEM deployments and integrations.
Develop security use cases, dashboards, alerts, and automation workflows.
Maintain SOC documentation, playbooks, SOPs, and reports.
Support cloud security monitoring across Azure, AWS, and GCP.
Drive AI-enabled security initiatives and operational improvements.
Support security audits, compliance, and governance activities.
Lead and mentor SOC analysts and engineers.
Manage customer engagements, service delivery, and SLA compliance.
Critical Incident Handling (P1) & Closure and Deep investigation and analysis of critical security incidents.
Post-breach forensic incident analysis reporting and Advanced threat hunting.
Develop custom dashboards and reporting templates and Develop complex to customer-specific use cases.
Threat Hunting & Detection Engineering: Develop use cases and detection rules based on emerging threats and attack techniques and perform analysis and map threats to MITRE ATT&CK framework.

AI & Security Automation:

Implement automation and orchestration work flows to improve SOC efficiency.

Compliance, Audit & Governance

Ensure compliance with ISO 27001, SOC 2, PCI-DSS, NIST, CIS Controls, and other regulatory requirements.

Skills & Experience

Experience of leading a team of Security Operations analysts and Engineers.
Experience of working in MSSP in multi-customer environment.
Experience of working in large-scale, public cloud environments and using cloud-native security monitoring tools such as:
Azure Security Centre and Microsoft Sentinel
Vulnerability Management: Qualys, Microsoft Defender.
Endpoint Management: CrowdStrike and Microsoft Defender for Point.
GCP Security Command Centre, Chronical.
AWS Security Hub including AWS Guard Duty
Experience with Microsoft Defender XDR suite.
A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail.
An individual who shows a willingness to go above and beyond in delighting the customer.
A good communicator who can explain security concepts to both technical and nontechnical audiences.

Preferred Certifications

Microsoft Certified: Cybersecurity Architect Expert (SC-100)
Microsoft Certified: Security Operations Analyst (SC-200)
AZ-500: Azure Security Engineer

About Rackspace Technology

Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production. From edge to core to cloud, we operate the infrastructure, data layer, and software integration to deliver business outcomes with the predictable cost, reliability, security, and compliance that regulated and mission-critical environments demand. We support customers in more than 120 countries with AI capabilities spanning private cloud, public cloud, applications, data and cyber resilience.