SME Technical

JLL; Maharashtra; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits package

Job summary

Jones Lang LaSalle Incorporated is seeking an SME- Technical/Engineering to lead our facilities operations in West India. You will drive engineering planning, manage critical utilities and building systems, and ensure risk mitigation and compliance with client procedures.

You will coordinate with facilities managers, review maintenance programs, and uphold service standards while guiding a team of engineers. Fluency in English and Chinese is valued, as is strong leadership and budget oversight.

Qualifications

• University degree in engineering or facility management.
• Eight years of experience in the field.
• Strong client-satisfaction focus and stakeholder communication.
• Proficiency in English and Chinese is preferred.
• Ability to lead engineers and manage complex facilities operations.

Responsibilities

• Oversee building systems including fire/life safety, MEP and critical utilities.
• Document assets under asset tracker and ensure compliance.
• Hire, train and develop shift engineers and maintenance staff.
• Formulate budgeting controls and monitor SLAs/KPIs for JLL and vendors.
• Ensure timely renewal of agreements and manage invoices and cost sheets.
• Coordinate with contractors, tenants and engineers; manage service contracts.
• Oversee planned preventive maintenance programs and quality assurance of reports.
• Enforce compliance with codes, regulations and company directives.

Skills

Engineering leadership

Facilities management

Risk management

Budgeting

Vendor management

Team development

Education

Engineering degree / Facility management

Job description

Position: SME- Technical/ Engineering

Business: Property and Asset Management, West

What This Job Involves

Keeping Up the Pace You’ll set the facility management team on the right track through ample engineering planning and management. You’ll drive success in terms of functionality and stability by finding new ways to improve the system and making sure that everyone knows where they stand. You need to ensure that team members can efficiently respond to all engineering challenges, at the same time comply with the policies and procedures. You’ll bring out the team player in you to keep all key performances in check.

All Eyes on the Plan

You’ll ensure that all risk mitigation plans are in place. Do such plans comply with our clients’ designated procedures and policies? Are all engineering reports in order? You constantly need to monitor and evaluate all critical environment equipment across the account’s site to make sure everything is running smoothly as possible. Tracking review reports should also keep you busy, as doing so is instrumental in implementing improvement plans across the sites. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan.

Taking Facilities Operations Up a Notch

Maintaining high-quality facilities operations is your top priority. To achieve this, you’ll work closely with facilities managers to keep the reliability of facilities operations. You’re in charge of reviewing the planned preventive maintenance programs, as well as ensuring that service standards are aligned and maintained with regional operations procedures. You’ll take the lead in pushing the “OVERVIEW” system to your staff and use it to ensure consistency against regional policies and procedures. You’ll also be responsible for quality assurance by keeping the M&E systems in check.

Risks Under Control

Being a Technical lead also requires you to be on top of your risk management game. Ensuring information is uploaded into our systems accurately and it complies with the audit process; and escalation procedures are observed timely. Ensuring the disaster recovery & business continuity planning is implemented and reviewed periodically

Tracking Project Effectiveness

You’ll be involved in project review, execution and information documentation. You’ll keep track of the M&E portions of all project proposals and participate in the technical aspects of the M&E portion of any project’s bidding process. It is also your job to keep project information together for future use.

Managing the Team

You’ll oversee all engineering-related trainings of staff members, as well as ensure their compliance to necessary licenses and certifications. You’re also in charge of ensuring the quality of management reports through the team’s deliverables and administration of the “OVERVIEW” portal.

Sound like you?

Experienced And Client Centric

You must have a university degree in engineering/facility management, with eight years’ experience in the field. You’ll need a strong grasp of client satisfaction, as you’ll constantly communicate with our stakeholders. We’ll expect you to provide them with solutions that will continuously improve their systems and save them costs. You’ll also strive to determine if we can provide them other services that may help improve their conditions further.

A strong, Flexible Leader

Do you have an excellent command of spoken English and Chinese languages? Are you a proactive leader who can think laterally and deliver innovative solutions? Do you have strong people skills, capable of boosting staff satisfaction and morale? If your answers are “yes” to our questions, let’s discuss how we can put your expertise into action as our engineering manager.

You would be managing the following:

• Overseeing all building systems including fire/life safety, MEP and all critical utilities.
• Ensuring the documentation of assets under asset list/ tracker.
• Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker.
• Be responsible for hiring, training and development of shift engineers and maintenance staff.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Play a key role in managing Engineering operational accounts for buildings as required and assisting in budgeting.
• Recommending/implementing Asset specific maintenance, safety procedures and enforcing compliance
• To ensure all the planned preventive maintenance (PPM) are being timely carried out.
• Suggest and implement improvements for preventive maintenance programs as required.
• Coordinating with contractors, tenants and engineers.
• Maintaining service /repair contracts.
• Implementing and administering inventory control programs for purchase of parts and utilisation.
• Assessing of the building operations and working towards mitigation of highlighted inherent risks.
• Conducting regular inspections of operating MEP equipment systems; making necessary adjustments and managing controls as per requirements.
• Ensuring compliance with applicable codes, regulations, government agencies and company directives.
• Facilitate the services under the Slogan “No Safety No Work”.
• Develops/maintains effective Asset specific maintenance and safety procedure manuals.
• Ensuring proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and follow up for invoice from JLL office
• Submitting the invoice to the client and following-up for payments.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package