SM-Formal LAP-MSME

Ujjivan Small Finance Bank Ltd.

Lucknow

On-site

INR 600,000 - 900,000

Full time

2 days ago
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Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Sales Manager–Formal LAP to drive mortgage sales through DSA channels and maintain portfolio health with timely repayments. The role involves monitoring targets, training the DSA team, and ensuring on-time payouts while educating customers on available products.

The ideal candidate has 2–4 years in LAP/mortgage sales, with at least 2 years in the formal segment (Loan tickets > Rs 1 crore). A two-wheeler and smartphone are mandatory.

Qualifications

  • Graduate with 2–4 years in LAP and/or Mortgage sales.
  • At least 2 years in formal segment (Loan Ticket > Rs 1 crore).
  • Bike or scooter with smartphone is mandatory for the role.
  • Proficiency in financial statements, ratios, and credit documentation.

Responsibilities

  • Achieve business targets and manage portfolio health with timely repayments.
  • Drive business volume through the Direct Sales Agent (DSA) channel.
  • Monitor targets monthly/weekly and train the DSA channel.
  • Identify and develop DSA channel within defined sitting hub distance.
  • Ensure on-time payouts to DSAs and educate customers about products.

Skills

Understanding Financial statements
Financial ratio understanding
Familiarity with Excel
Diligent
Communication skills
Dependability

Education

Any Graduate

Tools

Excel

Job description

Job Description:

Job Title

Sales Manager–Formal LAP

Grade

SM

Department

MSME

Location

Region/Branch

Sub-department

Business

Type of Position

Full Time

Reports To

Area/Circle Business Manager

Reporting Into

Portfolio Relationship Manager

Role Purpose & Objective
  • As Sales Manager, he/she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits for Formal LAP business.
  • This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.
Key Duties & Responsibilities of the Role
Business
  • Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
  • Identification and development of DSA channel, around the defined distance of the Sitting Hub
  • Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
  • Create Awareness in the market through direct and indirect marketing
  • Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities
Customer
  • Identification and Fitment of customer to Ujjivan MSME policy, through understanding of customer Financial statements (P&L, B/S) and Financial ratio calculation; GST records and Bank statements
  • Ensure customers are educated about all products/services offered by Ujjivan.
  • Ensure lower customer attrition by providing different products as per customer requirement.
  • Focus on lower TAT as per laid down standards.
Internal process
  • Ensure delinquency is within norms and does X-Bucket collection.
  • Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD
Learning & Performance
  • Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
  • Ensure adherence to training man-days/ mandatory training programs for self
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Bike or scooter with smart phone is mandatory for the role

Minimum Requirements of Knowledge & Skills
Educational
Qualifications
  • Any Graduate
Experience (Years and Core Experience Type)
  • 2-4 years of experience in LAP and/or Mortgage sales
  • At least 2-year experience in formal segment (Vertical with Loan Ticket size > Rs 1 crores)
Certifications

NA

Functional Skills
  • Understanding Financial statements including P&L, B/S, Cash Flow and Audit report
  • Financial ratio understanding like Current ratio, Gearing, Inventory days and such.
  • Familiarity with Excel
Asset Requirement
  • 2-Wheeler & Android Smart Phone
Behavioral Skills
  • Diligent
  • Willingness and ability to communicate with multiple people
Competencies
  • Dependability, Attention to detail
KEY INTERACTIONS
INTERNAL
  • Supervisors – Area Sales Manager, RBM
  • Credit Manager, Legal Manager, Internal Valuer
  • CAD, Operations
  • DSA
  • Legal and Technical Vendors
EXTERNAL
  • Supervisors – Area Sales Manager, RBM
  • Credit Manager, Legal Manager, Internal Valuer
  • CAD, Operations
  • DSA
  • Legal and Technical Vendors

PREPARED BY: Ayush Saxena (UJJ32975)

DATE: 29-03-2023

REVIEWED BY: Vicky Jain (UJJ51510)

DATE: 29-03-2023

LAST UPDATED BY: TM Team

DATE: 08-01-2024

Requirements:

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