Sales Manager-Formal LAP MSME

Ujjivan Small Finance Bank Ltd.

Gurugram District

On-site

INR 600,000 - 1,000,000

Full time

2 days ago
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Job summary

Ujjivan Small Finance Bank Ltd. is seeking a Sales Manager–Formal LAP in India to drive business volumes through the Direct Sales Agent (DSA) channel while maintaining a healthy portfolio and ensuring timely repayments.

The role requires monitoring targets, educating customers about products, and reducing attrition across MSME lending, with close collaboration to Area Sales Manager and RBM. A two-wheeler and Android smartphone are mandatory.

Qualifications

  • Understanding Financial statements including P&L, B/S, Cash Flow and Audit report.
  • Financial ratio understanding like Current ratio, Gearing, Inventory days and such.
  • Familiarity with Excel.

Responsibilities

  • Daily/ Weekly /Monthly monitoring of targets according to the annual/monthly targets established.
  • Identification and development of DSA channel, around the defined distance of the Sitting Hub.
  • Provides regular updates and training to DSA channel; Ensure payout to DSA are on time.
  • Create Awareness in the market through direct and indirect marketing.
  • Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities.
  • Identification and Fitment of customer to Ujjivan MSME policy through understanding of customer financials.
  • Ensure customers are educated about all products/services offered by Ujjivan.
  • Ensure lower customer attrition by providing different products as per customer requirement.
  • Focus on lower TAT as per laid down standards.
  • Ensure delinquency is within norms and does X-Bucket collection.
  • Ensure First time right (FTR) logins, Disbursement within TAT, OTC, PDD.
  • Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch.
  • Ensure adherence to training man-days/ mandatory training programs for self.
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self.

Skills

Financial statement analysis
Communication skills
Attention to detail
Diligence

Education

Any Graduate

Tools

Excel

Job description

Job Description:

Job Title

Sales Manager–Formal LAP

Grade

SM

Department

MSME

Location

Region/Branch

Sub-department

Business

Type of Position

Full Time

Reports To

Area/Circle Business Manager

Reporting Into

Portfolio Relationship Manager

Role Purpose & Objective
  • As Sales Manager, he/she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits for Formal LAP business.
  • This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.
Key Duties & Responsibilities of the Role
Business
  • Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
  • Identification and development of DSA channel, around the defined distance of the Sitting Hub
  • Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
  • Create Awareness in the market through direct and indirect marketing
  • Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities
Customer
  • Identification and Fitment of customer to Ujjivan MSME policy, through understanding of customer Financial statements (P&L, B/S) and Financial ratio calculation; GST records and Bank statements
  • Ensure customers are educated about all products/services offered by Ujjivan.
  • Ensure lower customer attrition by providing different products as per customer requirement.
  • Focus on lower TAT as per laid down standards.
Internal process
  • Ensure delinquency is within norms and does X-Bucket collection.
  • Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD
Learning & Performance
  • Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
  • Ensure adherence to training man-days/ mandatory training programs for self
  • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self

Bike or scooter with smart phone is mandatory for the role

Minimum Requirements of Knowledge & Skills
Educational
Qualifications
  • Any Graduate
Experience (Years and Core Experience Type)
  • 2-4 years of experience in LAP and/or Mortgage sales
  • At least 2-year experience in formal segment (Vertical with Loan Ticket size > Rs 1 crores)
Certifications

NA

Functional Skills
  • Understanding Financial statements including P&L, B/S, Cash Flow and Audit report
  • Financial ratio understanding like Current ratio, Gearing, Inventory days and such.
  • Familiarity with Excel
Asset Requirement
  • 2-Wheeler & Android Smart Phone
Behavioral Skills
  • Diligent
  • Willingness and ability to communicate with multiple people
Competencies
  • Dependability, Attention to detail
KEY INTERACTIONS
INTERNAL
  • Supervisors – Area Sales Manager, RBM
  • Credit Manager, Legal Manager, Internal Valuer
  • CAD, Operations
  • DSA
  • Legal and Technical Vendors
EXTERNAL
  • Supervisors – Area Sales Manager, RBM
  • Credit Manager, Legal Manager, Internal Valuer
  • CAD, Operations
  • DSA
  • Legal and Technical Vendors

PREPARED BY: Ayush Saxena (UJJ32975)

DATE: 29-03-2023

REVIEWED BY: Vicky Jain (UJJ51510)

DATE: 29-03-2023

LAST UPDATED BY: TM Team

DATE: 08-01-2024

Requirements:

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