SLTL Group Sahajanand Laser Technology Ltd Looking for Information Technology Specialist at Ga[...]

SLTL Group Sahajanand Laser Technology Ltd; Gandhinagar; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

An established industry player is seeking a Sr. Engineer/Assistant Manager for IT Support in Gandhinagar. This role involves coordinating with users and ISPs, troubleshooting network issues, and implementing security measures. The ideal candidate will have a strong background in hardware and networking, coupled with excellent problem-solving skills. Join a pioneering company recognized for its contributions to laser technology and enjoy a dynamic work environment where innovation and excellence are at the forefront. This position offers an exciting opportunity to grow and make a significant impact in a thriving organization.

Qualifications

• Bachelor's degree in relevant field required.
• Strong understanding of hardware and networking principles.

Responsibilities

• Coordinate with users and ISPs for trouble ticket resolution.
• Troubleshoot network issues and apply security patches.
• Create technical documentation and maintain network security.

Skills

Hardware and Networking

System Administration

Server Administration

Infrastructure Management

End Point Security

Firewall

Education

BE/B.Tech in Electronics/Computer Engineering

Job description

About Company

Sahajanand Laser Technology Ltd. (SLT) is a pioneer for laser processing systems in India. Since inception in 1992, SLT has been enjoying unbeaten leadership in the field of laser processing systems in India. The company has the distinction of installing more than 1000 laser systems in India, a testimony to its absolute edge over all competitors in the industry.

SLT has been recognized several times by the Govt. of India, State Govt., and NGOs through 7 prestigious National & State Awards for its contribution in the field of laser technology. Some of these awards have been conferred by dignitaries like President of India H.E. A.P.J. Abdul Kalam, Finance Minister Mr. P. Chidambaram, Communication Minister Mr. Maran, Chief Minister of Gujarat Mr. Narendra Modi, and many more.

SLT is an ISO 9001:2000 company equipped with state-of-the-art infrastructure, one of the best in the industry. We boast one of the lowest employee turnover ratios in such a volatile and booming economy.

Website: https://www.sltl.com

Job Description

Designation: Sr. Engineer/Assistant Manager

Department: IT Support

Location: Gandhinagar (Work from office)

Qualification: BE/B.Tech – EC/Computer Engineering or any relevant field

Roles and Responsibilities:

• Coordinate with users and Internet Service Providers to ensure timely and satisfactory resolution for any trouble tickets.
• Provide deep analysis of network infrastructure and implement IP networks to support.
• Ensure trouble tickets from Hotline and Network Operations Center are prioritized and addressed within severity guidelines by the department.
• Troubleshoot layers 1, 2, and 3 of the OSI Model.
• Apply security patches as required.
• Create technical documentation, network diagrams, inventory control documentation, and security documentation.
• Work on trouble tickets as assigned by Tier II lead.
• Conduct daily performance checks on CPU utilization, system logs, system errors, and others as required.
• Perform immediate troubleshooting as the situation dictates for any and all network outages reported by users, sensors, and/or operational personnel.
• Define network security best practice policies for both corporate and production environments.
• Implement and maintain network security policy, standards, and procedures.
• Deploy and maintain access lists and firewall policies for high throughput environments.
• Build and support a network log aggregation infrastructure and support incident response initiatives.
• Maintain knowledge of state-of-the-art technologies in voice and data networking, Internet, wireless, and data processing.
• Remain current on emerging technologies via professional groups, trade magazines, internal and external training, independent research and study, and other available avenues.
• Diagnose problems and solve issues, often under time constraints.
• Prepare timely MIS reports.
• Update and accept new challenges given by management and bring required improvements in the department.

Desired Candidate Profile:

• Hardware and Networking
• System Administration
• Server Administration
• Infrastructure Management
• End Point Security
• Firewall