SKS Enterpprises Human Resource Planning and Management Looking for Senior Information Technolo[...]

SKS Enterpprises Human Resource Planning and Management; Bengaluru Urban; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

An established technology-driven organization is seeking a Senior IT Manager to lead their IT initiatives. This role involves overseeing project activities, managing compliance audits, and ensuring data security while providing technical support to users. The ideal candidate will have a strong background in IT management, excellent knowledge of hardware and software, and experience in leading teams. Join a forward-thinking company that values innovation and offers a collaborative work environment where your contributions will make a significant impact on their technology services and client solutions.

Qualifications

• 10+ years of experience in IT management with a focus on project management.
• Strong background in compliance and audit processes.

Responsibilities

• Coordinate project activities and manage backup and security systems.
• Provide technical support and manage team performance and development.
• Oversee financial budget and ensure adherence to SLAs.

Skills

Hardware knowledge

Software knowledge

Operating systems knowledge

ISO 27001 audit experience

SOC audit experience

Compliance handling

Education

Bachelor’s degree in Computer Science

Master’s degree in Software Engineering

Job description

Position Name – Senior IT Manager

Location – Bangalore

Experience Range – 10 to 15 years

Mandatory Requirement:

• Excellent knowledge of hardware, software and operating systems
• Experience in ISO 27001 audit or SOC audit
• Experience in handling compliance

About the client:

Client is a technology-driven organization founded in 2016, ISO 9001 & 27001 certified, delivering the best possible services powered by technology using AI and ML modules. The team works closely with their clients to understand their requirements and provide them with customized solutions that deliver value.

Their Services include:

• Business Process Management: They manage the Data & Voice Processes in the Title/Mortgage Services in the Mortgage Business.
• Background Verification Services: Screenate is an in-house tool developed by the client for verification/screening services across industries for individuals/corporate.
• Building Information Modeling: They provide modeling services (CAD2BIM, SCAN2BIM, CIVIL3D, MEP, and Rendering).
• BACS: Business Process Consulting and Automation Services.

Job Roles and Responsibilities:

• Review project plans to coordinate project activity
• Participate in strategic planning and program development
• Manage backup, security, and user help systems
• Develop and interpret organizational goals, policies, and procedures
• Develop computer information resources, ensuring data security and control, strategic computing, and disaster recovery
• Consult with users, management, vendors, and technicians to assess computing needs and resolve problems
• Stay up-to-date with advances in technology
• Provide users with technical support for computer problems
• People management, including leave management, performance management, and grievance handling
• Ensure maximum team utilization and allocate resources to projects
• Coordinate hiring activities and ensure all open positions are closed
• Provide training and career development for the team
• Design and develop an annual plan for the department and oversee implementation
• Manage change and implement new programs, undertaking process improvement initiatives
• Minimize schedule and technical risk by proactively addressing obstacles
• Create and maintain the financial budget for the team and manage P&L
• Interact with clients for process-related queries and communication
• Ensure adherence to productivity, quality, and timelines defined by SLAs
• Maintain minutes of meetings for client meetings and communicate with management and clients
• Manage day-to-day operations and organize team meetings for updates

Qualification and Experience:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Minimum of 10 years of experience as a Senior IT Manager in managing projects and utilizing resources effectively and efficiently.

Other Details:

• Work from Office – Monday to Friday