Site Reliability Engineer - Production Support

Cloudxtreme; Hyderabad; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Cloudxtreme in Hyderabad is seeking an experienced professional for 24x7 production support of enterprise applications on cloud platforms. You will collaborate with technology and business partners, ensure environmental health, and provide proactive operational visibility.

The role requires a Bachelor's in science or engineering and 6+ years of enterprise experience, with strong knowledge of cloud, monitoring, databases, networking, and CICD practices.

Qualifications

• Bachelors degree in science or engineering and 6+ years of enterprise experience.
• Proven track record leading complex enterprise production applications on cloud platforms (GCP/AWS/Azure) or equivalent.
• Experience with monitoring tools and database systems as described in the responsibilities.
• Familiarity with CICD pipelines and Agile methodologies; strong communication skills.

Responsibilities

• Lead complex enterprise production applications on GCP/AWS/Azure platforms.
• Provide operational visibility to senior leadership and partners.
• Coordinate with business, technology teams and vendor services.
• Handle 24x7 production support with rotational shifts and on-site work.

Skills

Cloud platforms

Monitoring tools

Database experience

Networking & HA

CI/CD & Agile

Scripting

Messaging systems

Operational leadership

Communication skills

Education

Bachelor's degree in science or engineering

Tools

Jira/Confluence

Bamboo/Bitbucket

GitHub

Looker/Dataflow/Composer

Job description

Role & responsibilities

Bachelors degree in science or engineering, with 6 + years of enterprise experience with listed technical skills.

• Proven track record leading complex enterprise production applications in GCP based platforms (Vertex AI, Cloud run, BigQuery, Dataflow, Composer, Looker) or in AWS, Azure.
• Experience in Monitoring tools - Splunk, AppDynamics, Grafana, Thousand Eyes, Extrahop, Datadog, Prometheus.
• Database experience with Oracle, SQL Server, Mongo DB, PostgreSQL, Aerospike.
• Experience in High Availability systems, Data Networks, NAS and Networking, IP Routing, leveraging tools to instrument and automate proactively and eventually predictive availability solutions.
• Experience with Atlassian - Jira, Confluence, Bamboo, Bitbucket, GitHub, familiarity with CICD pipelines and Agile methodologies.
• Preferred experience with C#, .Net, JAVA and Scripting, and hands on experience with IBM MQ, Kafka, RabbitMQ.
• Proven capability to provide operational visibility on environmental health to Senior Leadership, Technology and Business partners.
• Receptive, approachable teammate, with the ability to positively interact with Business partners, Technology teams and Vendor Professional services.
• Excellent verbal and written communication

• 24*7 Production Support
• No Hybrid Model / No Work from Home
• Work from Mphasis Office - ODC
• Work Location Hyderabad / Bengaluru
• Rotational Shift Timings (6:30 AM TO 3:30 PM // 2:00 PM TO 11:00 PM // 10:00 PM TO 6:00 AM)