Site Reliability Engineer II

J.P. Morgan; Bengaluru; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A global financial institution in Bengaluru is looking for a Site Reliability Engineer II to enhance system reliability and solve business problems through software engineering best practices. The ideal candidate should have a formal background in software engineering, hands-on experience in site reliability, and the ability to communicate within a collaborative team environment. Responsibilities include executing projects, resolving technical incidents, and implementing observability patterns.

Qualifications

• 2+ years of applied experience in a site reliability engineer role.
• Understanding of observability patterns and implementation of service monitoring.
• Willingness to participate in learning opportunities to enhance effectiveness.

Responsibilities

• Executing small to medium projects independently.
• Collaborating with cross-functional teams to improve reliability.
• Diagnosing and resolving incidents effectively.

Skills

Software engineering concepts

Coding in at least one programming language

Cloud-based infrastructure

Collaborative teamwork

Education

Formal training or certification in software engineering

Tools

Grafana

Datadog

Jenkins

Job description

Overview

Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.

As a Site Reliability Engineer II at JPMorgan Chase within the Technology Infrastructure team, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.

Responsibilities

• Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Hands on experience in site reliability engineer role , concepts, principles and practices
• Ability to code in at least one programming language along with experience maintaining a Cloud-base infrastructure
• Knowledge on observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Emerging knowledge of common networking technologies
• Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers
• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects
• Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day project activities
• Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry
• Familiarity with containers or a common Server OS such as Linux and Windows