Site Reliability Engineer I

GreyOrange; Gurugram District; On-site; INR 1,400,000 - 2,600,000; Full time

Job summary

GreyOrange, Inc. seeks a Senior Site Reliability Engineer to ensure the stability of mission-critical production systems and internal tools.

You will lead reliability projects, monitor performance, troubleshoot incidents, and drive automation across cloud-native infrastructure using Docker, Kubernetes, and observability tools. The ideal candidate has 3–5 years of experience in SRE/DevOps, strong scripting ability, and hands-on cloud skills (AWS or GCP).

Qualifications

• 3 to 5 years of experience.
• Proficient in scripting languages (Python, Bash, PowerShell) for automation.
• Experience with observability tools (Grafana, Splunk, Dynatrace).
• Experience with automation tools (Jenkins, GitLab, Ansible/Chef).
• Containerization/orchestration with Docker and Kubernetes in cloud environments.
• Knowledge of SLI/SLO/SLA and error budgets.
• On-call support and incident management experience.
• Unix systems, networking, and databases knowledge.
• Cloud platforms (AWS or GCP).

Responsibilities

• Lead reliability engineering projects and drive them to closure.
• Ensure system stability and high availability via proactive monitoring and troubleshooting.
• Design, build and maintain scalable cloud-based infrastructure and services.
• Automate processes to improve observability and reduce toil.
• Implement and manage observability tools for monitoring, alerting, and logging.
• Own end-to-end availability and performance of services and tools.
• Conduct blameless postmortems and sustainable incident response.
• Provide on-call support for incident management and response activities.

Skills

Python

Bash

PowerShell

Cloud concepts

Observability concepts

Incident management

Unix networking

On-call readiness

Tools

Grafana

Splunk

Dynatrace

Jenkins

GitLab

Ansible

Chef

Docker

Kubernetes

Job description

We are seeking a talented and motivated Senior Site Reliability Engineer (SRE) to join our
organization. The SRE team at GreyOrange is responsible for monitoring the stability and availability
of mission-critical production systems, managing incidents for quicker resolution, and establishing
BAU.

The team also manages and maintains internal tools/infra which is consumed by other development
teams.The experienced SRE will play a crucial role in ensuring the reliability, scalability, capacity
planning, and performance of our infrastructure and applications. The ideal candidate will have a
strong background in software engineering, system administration, containerization, and cloud
technologies.

REQUIREMENTS

• Should have 3 to 5 years of experience.
• Well-versed with scripting/programming languages (Python/Bash/PowerShell, etc.) to
  automate manual work, particularly within cloud environments.
• Well-versed with Observability tools (Grafana, Splunk, Dynatrace) for monitoring, alerting,
  and logging solutions to identify and address potential issues, especially in cloud
  infrastructure.
• Working experience with automation tools (Jenkins, GitLab, Ansible/Chef for configuration
  management) and processes to streamline deployment, monitoring, and management of
  systems and applications in the cloud.
• Hands-on experience with containerization and orchestration technologies such as Docker,
  Kubernetes, or similar, particularly in cloud-native environments.
• Well aware of SLI, SLO, SLA, and Error Budget concepts and their implementations.
• Provide on-call support and participate in incident management & response activities as
  needed.
• Expert with troubleshooting production issues and bugs.
• Good knowledge of Unix systems, networking, web technologies, and databases.
• Incident Management experience coupled with effective communication skills for production
  workload.
• Working knowledge in any one of the cloud platforms (AWS or GCP).

What you'll do:

• Lead reliability engineering projects and drive them to closure.
• Ensure system stability and high availability by proactively monitoring performance and
  troubleshooting issues.
• Design, build and maintain efficient, reliable, and scalable cloud-based infrastructure and
  services.
• Automate processes and find opportunities to improve the observability and availability of the
  Platform to reduce toil.
• Implement and manage observability tools for comprehensive monitoring, alerting, and
  logging.
• Own end-to-end availability and performance of different services & tools.
• Practice sustainable incident response and blameless postmortems.
• Provide on-call support for incident management and participate actively in response
  activities.