Site Reliability Engineer

NatWest Group; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

NatWest Group in Bengaluru is hiring a Site Reliability Engineer at associate level. You’ll work with engineers to improve availability, performance, and security, ensuring safe and principled change.

You’ll manage day-to-day health of production and non-production environments, respond to incidents, and support release processes.

Qualifications

• You’ll need at least five years of experience in software engineering.
• Strong understanding of reliability systems thinking.
• Experience using a data-driven and scientific approach to fact finding.
• Financial services knowledge and ability to identify business impact, risk and opportunity.

Responsibilities

• Improve non-functional characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response and capacity planning.
• Collaborate with engineers to deliver changes in a principled, safe and secure way.
• Maintain day-to-day health of production and non-production environments and respond to incidents.
• Support release processes and communicate incident statuses to teams and customers.

Skills

Software engineering

Reliability thinking

Data-driven approach

Strong communication

Tools

Java

Microservices

PostgreSQL

Splunk

AMG

Job description

• In this key role, you’ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• We're offering this role at associate level

Join us as a Site Reliability Engineer

• In this key role, you’ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• We're offering this role at associate level

What you’ll do

As our Site Reliability Engineer, you’ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You’ll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk.

You’ll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required.

A Typical Day Will Involve

• Providing structure and supporting release processes, suggesting and making improvements where possible
• Supporting the clear communication and frequent update of incident status to other teams and customers
• Providing technical expertise and input to establish the risk tolerance of products and services
• Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you’ll need

You’ll need at least five years of experience in software engineering, along with a strong understanding of reliability systems thinking. You’ll need experience of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You’ll Also Need

• Good knowledge and experience of programming languages
• Experience in Java, Microservices and Postgres along with observability tools such as Splunk and AMG
• Experience of utilising tools and technology across the software development lifecycle
• Experience of using a data driven and scientific approach to fact findingStrong communication skills with the ability to proactively engage with a wide range of stakeholders