Resilience and Reliability Engineer

EY; Pune District, Gurugram District, Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

EY is seeking a Senior Site Reliability Engineer to apply software engineering practices to improve reliability, performance, and cost efficiency of IT solutions. The role bridges development and operations, focusing on automation, observability, and scalable infrastructure in a complex product environment.

You will design and enforce SLAs, drive CI/CD improvements, and implement cloud-native reliability patterns while collaborating with cross-functional teams.

Qualifications

• 4+ years of experience in software product engineering principles, processes and systems.
• Hands-on experience in Java / J2EE and web servers (Tomcat/IBM HTTP Server).
• Experience with CI/CD and IaC tools; cloud technologies (AWS/Azure/GCP).
• Proficiency in Linux (RHEL) and observability tools (Dynatrace, Splunk, ELK).
• Knowledge of NFRs, SLA/SLO/SLI, and performance tuning.

Responsibilities

• Defining SLA/SLO/SLI for a product or service.
• Engineering resilient design into solutions across the product lifecycle.
• Automating Toil and improving CI/CD processes.
• Developing Observability solutions to track SLA adherence.
• Optimizing IT infrastructure and operational costs (FinOps).
• Managing critical incidents and runbook automation.
• Performing data analytics and system trend analysis.

Skills

Java/J2EE

CI/CD

IaC

Cloud platforms

Linux

Observability

APM tools

SRE fundamentals

Python scripting

Git/Jira/Confluence

Tools

Terraform

AWS CloudFormation

Ansible

Jenkins

GitLab CI/CD

Azure DevOps

Docker

Kubernetes

OpenShift

Job description

Senior Site Reliability Engineer (Senior level)

Description

Site Reliability Engineering (SRE) is a modern way of delivering IT Solutions by imbibing Software engineering principles in Service Delivery to reduce IT Risk to business, improve business resilience, attain predictability & reliability, optimize cost of IT Infra and Ops

A Site Reliability Engineer typically has deep software engineering experience encompassing design, build, deploy and manage / maintain an IT solution ensuring resilience, reliability, and performance.

An SRE is a bridge between development and operations by applying a software engineering mindset to the development, deployment, and maintenance of applications to maximize system reliability & automation, while improving efficiencies by optimizing resources

Responsibilities

• Defining SLA/SLO/SLI for a product / service
• Engineering in resilient design and implementation practices into solutions as they go through the product life cycle
• Engineering out manual effort (Toil) through the development of automated processes and services (e.g., Automated Management of Systems, CI/CD improvements)
• Developing Observability Solutions to track, report, and measure SLA adherence
• Help Optimize Cost of IT Infra & Operations - FinOps
• Critical Situation management
• SOP / Runbook automation, Toil reduction
• Data Analytics & System trend analysis

Typical Skills and Background

• 4+ years of experience in software product engineering principles, processes and systems
• Hands-on experience in Java / J2EE, one of web server (Apache Tomcat or IBM HTTP Server), one of the application servers (Tomcat/WebSphere), and any major RDBMS like Oracle
• Hands-on experience in at least one CI-CD (Azure DevOps, GitLab CI/CD, Jenkins) and IaC tools (Terraform, AWS CloudFormation, Ansible etc.)
• Experience in at least one cloud technology (AWS/Azure/GCP etc. and Docker, Pivotal, Kubernetes, OpenShift etc.) and its reliability tools (Azure AppInsight, CloudWatch, Azure Monitor etc.)
• Experience in Linux (RHEL) operating system performance monitoring parameters and their interpretation, commands used for monitoring
• Experience in Observability - APM tools (Dynatrace, AppDynamics etc.), metrics / log consolidation (Splunk) and ELK Stack
• Defining NFRs and SLA/SLO/SLI agreement for a product / platform / services
• Knowledge on queuing models used, thread pools, request servicing processes etc.
• Knowledge in Web Services, SOA, ESB (DataPower), RESTFul
• Knowledge of application design patterns, J2EE application architectures, Microservices, Spring boot & Cloud native architectures
• Proficiency in Java runtimes, Core Java, Garbage collection, JVM parameters tuning
• Experience in performance tuning on Application Servers (Tomcat/WAS)
• Experience in trouble shooting Performance / Scalability / Availability issues
• Experience in Thread dump, heap dump generation & analysis
• Knowledge on Query tuning and database designs & models
• Knowledge at least one automation scripting language like Python
• Mastery in collaborative software development using Git, Jira, Confluence etc.
• AI/ML & Data Analytics knowledge and experience is a desirable