Site Operations Manager, ATS - South

Amazon; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Disability accommodations

Inclusive culture

Job summary

Amazon India is seeking a results-driven Operations Manager to lead transportation operations across our Bengaluru Fulfillment network. You will drive improvements, manage frontline teams, and ensure execution aligns with customer commitments.

The role requires strong analytical skills, performance management experience, and the ability to work flexible shifts, including weekends and holidays. A Bachelor's degree and relevant experience are required.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends/nights/holidays.
• Strong analytical and data-driven mindset.

Responsibilities

• Understand transport operations issues and suggest improvements.
• Map requirements, study workflows, design solutions and prepare specs.
• Develop metrics and reports to identify opportunities to improve customer experience.
• Deep dive into industry practices and apply solutions.
• Drive operational excellence on the floor.
• Develop standard operating procedures.
• Set and meet operational goals with strategic planning.
• Lead a team of operations managers.
• Lead process improvements.

Skills

People management

Analytical skills

Communication

Education

Bachelor's degree

Job description

Description

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com.

Amazon has great opportunities for experienced leaders wishing to pursue a career in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.

Role And Responsibilities

• Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement


• Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications


• Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience.


• Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.


• Demonstrate high standards in driving operational excellence on the floor,

Additional Responsibilities May Include

• Developing standard operating procedures.


• Direct accountability for setting and meeting operational goals, strategic planning and execution


• leading a team of Operations managers, area managers


• Leading process improvements

Demonstrated Abilities

We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this operational role are expected to leverage their strong analytical skills, communication, and deliver results working with operators on ground.

Basic Qualifications

• 3+ years of employee and performance management experience


• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience


• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka

Job ID: A10478434