Site and Capacity Manager (AW)

NHS Scotland; Chandigarh; On-site; INR 5,372,000 - 6,907,000; Full time

Job summary

NHS Scotland is seeking a Site and Capacity Manager for Borders General Hospital to lead patient flow, bed capacity and escalation management across the site. You will provide senior operational leadership to ensure safe and timely care in a busy hospital environment.

The role requires close collaboration with clinical teams, senior nurses, medical staff and system partners, with a 24/7 rotational pattern that includes days, nights, weekends and public holidays.

Qualifications

• Senior leader with responsibility for patient flow, bed capacity and escalation management.

Responsibilities

• Provide senior operational leadership across Borders General Hospital, including days, nights, weekends and public holidays.
• Lead patient flow and capacity management with real-time bed availability, demand and occupancy oversight.
• Coordinate admissions, transfers and discharges to optimise flow and reduce delays.
• Support delivery of Emergency Access Standards and unscheduled care pathways.
• Coordinate escalation responses during periods of operational pressure and major incidents.
• Undertake dynamic risk assessments and mitigate clinical and operational risks.
• Monitor staffing pressures and deploy workforce safely across inpatient wards.
• Collaborate with multidisciplinary teams and system partners for whole-system flow and safe patient placement.
• Contribute to governance, incident review, quality improvement and service transformation.

Skills

Senior leadership

Capacity management

Bed management

Clinical governance

Stakeholder collaboration

Job description

Site and Capacity Manager

Acute & Unscheduled Care | Borders General Hospital

OUR VALUES IN ACTION

• Compassion
• Kindness
• Integrity
• Teamwork
• Excellence

Contract

Permanent

Hours

Up to 36 per week

Band

Band 7

Pattern

24/7 rotational

Are you an experienced senior nurse or operational leader looking for an opportunity to make a visible impact on patient flow, clinical safety and hospital operations across NHS Borders?

We are seeking a highly motivated and dynamic Site and Capacity Manager to join the Acute & Unscheduled Care team. This is a key Band 7 operational leadership role providing senior oversight of patient flow, bed capacity, escalation management and site safety across Borders General Hospital and wider acute services.

About The Role

The successful candidate will provide visible operational leadership across the hospital site, supporting safe, effective and timely care through proactive capacity management, escalation and whole-system collaboration. The post holder will work closely with clinical teams, senior nurses, medical staff, Hospital at Home, community services, social work, Scottish Ambulance Service and senior operational leaders.

Key Responsibilities

• Provide senior operational leadership across Borders General Hospital, including days, nights, weekends and public holidays.
• Lead patient flow and capacity management, maintaining real-time oversight of bed availability, demand, occupancy and escalation risks.
• Coordinate timely admissions, transfers and discharges to optimise flow and reduce delays.
• Support delivery of Emergency Access Standards and effective unscheduled care pathways.
• Coordinate escalation responses during periods of operational pressure, surge capacity activation, business continuity incidents and major incidents.
• Undertake dynamic risk assessments and support timely mitigation of clinical and operational risks.
• Maintain oversight of staffing pressures and support safe workforce deployment across inpatient wards and departments.
• Work collaboratively with multidisciplinary teams and system partners to support whole-system flow and safe patient placement.
• Contribute to governance, incident review, quality improvement and service transformation relating to patient flow and operational performance.

Why Join Us?

• A visible and influential role supporting clinical safety across the BGH site.
• Opportunity to improve patient flow, reduce delays and support safe discharge planning.
• A key leadership role in strengthening escalation management, organisational resilience and operational decision-making.
• Involvement in service improvement, workforce development and whole-system transformation.
• A supportive Acute & Unscheduled Care team committed to compassionate leadership, accountability and continuous improvement.

Additional Information

• Permanent contract.
• Up to 36 hours per week.
• Rotational working pattern covering days, nights, weekends and public holidays.
• Participation in operational, escalation and site management arrangements will be required.
• Enhanced organisational induction and leadership development opportunities will be supported.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.