Siebel Developer – Offshore (India)

Fulcrum Digital; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Fulcrum Digital is seeking an experienced Siebel Developer to join the offshore engineering team in India. The role requires deep Siebel expertise, ownership of deliverables, and a daily 3–4 hour overlap with US Eastern Time for standups and handoffs.

You will design, configure and develop Siebel CRM components, enhance Loyalty modules, support integrations, and manage data loads, with strong focus on quality and timely delivery.

Qualifications

• 5+ years of hands-on Siebel CRM development
• Experience with Siebel IP 2017 or later
• Hands-on Siebel Loyalty experience
• Strong Siebel Tools configuration and eScript skills
• Siebel EAI/web services and EIM migration
• Solid SQL/PLSQL on Oracle
• Full SDLC experience with Agile/Scrum tools

Responsibilities

• Design, configure and develop Siebel CRM components using Siebel Tools
• Configure and enhance Siebel Loyalty: engines, programs, and promotions
• Develop and support integrations: Siebel EAI, SOAP/REST web services
• Build and support EIM jobs and data loads
• Configure Assignment Manager, Runtime Events, Personalization and Audit Trail
• Perform migration activities using ADM and Workspaces
• Troubleshoot production defects and provide L2/L3 support
• Write and tune SQL on the Siebel data model
• Coordinate daily with onsite team for reviews and handoffs

Skills

Siebel CRM

SQL/PLSQL

Agile/Scrum

Jira/Confluence

EAI/web services

Tools

Siebel Tools

EAI

SOAP/REST

ADM/Migration

Oracle SQL

Job description

An experienced Siebel Developer in the offshore engineering team in India. The role needs deep Siebel expertise, strong ownership of deliverables, and a daily 3–4 hour overlap with US Eastern Time for standups and handoffs.

Key Responsibilities

• Design, configure and develop Siebel CRM using Siebel Tools (BCs, BOs, applets, views, screens, links, picklists, LOVs).
  
• Configure and enhance Siebel Loyalty: Loyalty Engine, programs, tiers, promotions, accrual and redemption, member management.
  
• Develop and support integrations: Siebel EAI, integration objects, data maps, SOAP/REST web services, Siebel REST API, EAI queues.
  
• Build and support EIM jobs and data loads; troubleshoot data quality and performance.
  
• Configure Assignment Manager, State Models, Runtime Events, Personalization, Audit Trail, workflow policies and Task UI as needed.
  
• Perform repository and migration activities using ADM/Migration Application and workspaces.
  
• Troubleshoot production defects using Siebel logs, SQL tracing and Server Manager; provide L2/L3 support, including on-call rotation.
  
• Write and tune SQL on the Siebel data model (Oracle).
  
• Coordinate daily with the onsite team for clarifications, code reviews and release handoffs.
  

Required

• 5+ years of hands-on Siebel CRM development, including 2+ years on Siebel IP 2017 or later.
  
• Hands-on Siebel Loyalty experience.
  
• Strong Siebel Tools configuration, eScript, workflow and business service skills.
  
• Siebel Open UI customization; Siebel EAI/web services (inbound and outbound) and EIM migration.
  
• Solid SQL and PL/SQL on Oracle; understanding of Siebel server architecture.
  
• Full SDLC experience (unit testing, code review, deployment); Agile/Scrum with Jira and Confluence.
  
• Strong written and spoken English; able to work independently across time zones.
  

Preferred

• Siebel upgrades or migrations to the latest Innovation Packs.
  
• Siebel call center or sales/service modules.
  
• Travel, hospitality, airline or cruise industry experience.
  
• Siebel on OCI, Docker or Kubernetes.
  
• Middleware (Oracle SOA, MuleSoft, Boomi); Shell or Python scripting for build and deployment; Oracle Siebel certification.