Shipping & Logistics Operations / Customer Care- Executive Level -Mumbai- GBSI- Evergreen

CMA CGM; Mumbai Suburban; On-site; INR 4,00,000 - 6,00,000; Full time

Job summary

A maritime logistics company is seeking a Shipping & Logistics Operations Executive in Mumbai, India. This role involves managing logistics, coordinating shipments, and providing customer service support, requiring a proactive approach and flexibility to work night shifts. Ideal candidates will ensure timely delivery and handle necessary documentation for shipping operations.

Qualifications

• Proactive and detail-oriented approach required.
• Flexibility to work in rotational shifts including nights.

Responsibilities

• Manage end-to-end logistics and shipping coordination.
• Ensure smooth movement of goods and timely communication with clients.
• Handle documentation including invoices and shipping labels.

Job description

CMA Ships, a subsidiary of the CMA CGM Group, covers all facets of the maritime business: from the fleet management of the vessels to that of the crew members. CMA Ships is also a team of experts responsible for implementing innovative solutions and making CMA CGM vessels more energy efficient.

Overview

Job Title: Shipping & Logistics Operations Executive

Location: Mumbai, India

Employment Type: Full-Time

Department: Supply Chain / Logistics / Customer Service

Responsibilities

We are looking for a proactive and detail-oriented Shipping & Logistics Operations Executive to manage end-to-end logistics, shipping coordination, and customer service support. The ideal candidate will ensure smooth movement of goods, timely communication with clients, and efficient resolution of operational issues. This role requires flexibility to work in rotational shifts, including night shifts, to support 24/7 business operations.

• Coordinate domestic and international shipments with carriers and freight forwarders
• Monitor dispatch schedules, track shipments, and ensure timely delivery
• Handle documentation including invoices, packing lists, and shipping labels