Servicing Reporting Analyst - AVP

Citigroup Inc.; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Citigroup Inc. is seeking an Analyst to support multiple aspects of the lending lifecycle reporting and metric analytics, including loan closing, servicing, onboarding, data management, and quality control. The team handles operational reporting for servicing.

The role emphasizes collaboration with business lines, risk, operations, and legal to ensure end-to-end transparency and adherence to internal policies and regulatory expectations.

Qualifications

• Experience with large, complex lending operations and reporting metrics.
• Proficiency in Excel and data visualization tools.
• Experience with loan lifecycle reporting and onboarding processes.

Responsibilities

• Support reporting metrics for Wholesale Lending Ops across syndicated and bilateral loans.
• Define operational metrics with lines of business and transaction management.
• Assist with processes, standards, controls, and training for key metrics.
• Aid design and rollout of technology and testing.
• Provide training and support to management and business constituents.
• Collaborate with originating/coverage lines, credit risk, operations, and legal.

Skills

Excel

Tableau

Loan IQ

Data analytics

Attention to detail

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Job description

Analyst will be responsible for supporting multiple aspects of the lending lifecycle reporting and metric analytics including but not limited to loan closing and servicing, facilitating complex client onboarding, data management, and quality control. The team will be accountable and responsible for operational reporting for servicing.

Responsibilities:

• Contribute to the build and development team's reporting metrics for Wholesale Lending Ops which includes large complex syndicated and bilateral loans covering but not limited to corporate, commercial, real estate, structured lending and trade.
• Work with lines of business, transaction management, and loan operations to define and implement operational metrics and risk and control reviews to ensure all stakeholders have end to end transparency.
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of critical metrics
• Aid in the design and implementation of technology including testing and rollout.
• Provide training and support to management staff and business constituents.
• Partner with each of the originating and coverage business lines, credit risk, operations, legal, etc.
• Ensure that quality of data, controls and processes performed meet internal policies and regulatory requirements/expectations.
• Constantly improve processes, controls and efficiencies within the group and front to back across loan lifecycle
• Participate in projects to enhance performance and efficiency.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience
• Individual must have excellent communication, organizational and interpersonal skills.
• Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.
• Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.
• Tableau or visualization tool familiarity
• Experience with Loan IQ, transaction capture tools, etc.
• Keen attention to detail
• Developed analytical and problem-solving abilities
• Client relationship and solution skills

Additional non-core qualifications which will be considered are:

• Experience within a large global team supporting wholesale lending at large financial Institution
• Knowledge of wholesale loan (syndicated / bilateral) product and business, including an understanding of legal loan documentation, loan / funding mechanics, deal structure, funds flows, etc.
• Experience working with clients under time constraints to facilitate a transaction or process.
• Proven ability to collaborate with team members, Senior management and other business constituents
• Critical decision-making capabilities including the ability to identify, elevate, and propose solutions to problems
• Ability to prioritize through the practice of strong organizational and time management skills with experience in continuously following-up with various stakeholders
• Understanding and awareness of appropriate corporate and regulatory policies in relation to Lending
• Deep understanding of operational processes supporting Wholesale lending
• Focus on achieving/exceeding key operating standards within a KPI/metrics driven culture
• Ability to work in an environment where priorities are frequently changing

Education:

• Bachelors/University degree or equivalent experience

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Job Family Group:

Operations - Transaction Services

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Job Family:

Transaction Capture Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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