Services - ISR Manager

Alstom; Bengaluru; On-site; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Social coverage (life, medical, p à s)

Dynamic reward package

Flexible working environment

Job summary

Alstom in Bangalore is seeking a Services - ISR Manager to lead the extended ISR project team, ensure QCD targets, and coordinate with sourcing, engineering and central functions.

You will consolidate workload forecasts, develop staffing strategies, drive competency development, and promote continuous improvement in line with Alstom standards and international regulations.

Qualifications

• Fifteen+ years in engineering management roles with people and QCD responsibility.
• Experience leading large or complex engineering teams.
• Proven track record in managing engineering work packages and project stakeholders.
• Experience in Rolling Stock Maintenance, Signalling, or Infrastructure Maintenance, ideally within a maintenance contract.
• Knowledge of standards and regulations for railways.
• Strong leadership including team management, diversity and managerial courage.
• Technical knowledge in maintainability, LCC, LSA, configuration management and PHM.
• Effective communication and customer interfacing skills.
• Familiarity with serviceability improvement and change management processes.

Responsibilities

• Lead the extended ISR project team to deliver contractual obligations across the project portfolio.
• Consolidate and present ISR activity reporting data for Regions Business Reviews.
• Define staffing strategies in agreement with ISR domain leads.
• Lead competency development for the ISR team in line with Alstom's requirements and processes.
• Consolidate workload forecasts and ensure proper staffing to secure execution of ISR work packages.
• Validate ISR Design and Work Package Reviews.
• Develop and promote standard ISR practices compliant with international standards and Alstom procedures.
• Coordinate with sourcing teams and other engineering functions for smooth collaboration.
• Drive continuous improvement initiatives, including induction training and APSYS implementation.

Skills

Leadership

Team management

Change management

Communication skills

Customer interfacing

Serviceability improvement

Change management processes

PHM knowledge

Maintainability

LCC familiarity

LSA knowledge

Configuration management

Stakeholder management

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Services - ISR Manager in Bangalore we’re looking for?

Your future role

Take on a new challenge and apply your leadership and technical expertise in a cutting-edge field. You’ll work alongside a collaborative, innovative, and dedicated team of professionals.

You’ll play a key role in managing the extended ISR project team to deliver on contractual obligations and ensure excellence in quality, cost, and delivery (QCD) targets. Day-to-day, you’ll work closely with cross-functional teams, including sourcing, engineering, and central functions, to ensure seamless collaboration, develop and implement key processes, and manage stakeholder relationships.

You’ll specifically take care of overseeing the ISR project team, consolidating workload forecasts, and ensuring compliance with international standards, but also lead the competency development of the ISR team and promote continuous improvement initiatives.

We’ll look to you for:

• Managing the extended ISR project team (including ISR project leads, LSA, maintenance documentation, training, and special tools) to deliver ISR contractual obligations across the project portfolio
• Consolidating and presenting ISR activity reporting data for Regions Business Reviews
• Defining and implementing staffing strategies in agreement with ISR domain leads
• Leading competency development for the ISR team in line with Alstom's requirements and processes
• Consolidating workload forecasts and ensuring proper staffing to secure execution of ISR work packages
• Validating ISR Design and Work Package (WP) Reviews
• Developing and promoting standard ISR practices compliant with international standards and Alstom procedures
• Managing coordination with sourcing teams and other engineering functions to ensure smooth collaboration
• Driving continuous improvement initiatives, including the induction training program and APSYS implementation

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Minimum 15 years of experience in engineering management roles within projects, with people and QCD responsibility
• Experience in managing large and/or complex engineering teams
• Proven track record in managing engineering work packages and project stakeholders
• Experience in Rolling Stock Maintenance, Signalling, or Infrastructure Maintenance, ideally within a maintenance contract
• Knowledge of standards and regulations for railways
• Strong leadership skills, including team management, managing diversity, and managerial courage
• Technical knowledge in maintainability, LCC (Life Cycle Cost), LSA, configuration management, and prognostics and health management (PHM)
• Effective communication and customer interfacing skills
• Familiarity with serviceability improvement and change management processes

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects that shape the future of mobility
• Utilise our inclusive and flexible working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development through award-winning learning opportunities
• Progress towards senior leadership roles or other exciting career paths
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.