ServiceNow -Technical Lead

NTT DATA, Inc.; India; Hybrid; INR 1.200.000 - 1.800.000; Vollzeit

Zusammenfassung

NTT DATA is seeking a Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations across ITSM, ITOM, HRSD, and CSM. You will architect scalable solutions, mentor junior consultants, and ensure platform integrity while staying aligned with security standards.

This role offers remote flexibility with on-site visits as required. If you have 5+ years of hands-on ServiceNow experience and strong communication skills, join us to drive digital transformation for

Qualifikationen

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
• 5+ years of hands-on experience with ServiceNow platform development and administration.
• Proven track record of successful ServiceNow implementations in enterprise environments.

Aufgaben

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Kenntnisse

ServiceNow architecture

JavaScript

GlideScript

Flow Designer

ServiceNow Studio

Agile methodologies

Ausbildung

Bachelor’s or Master’s in CS/IT

Tools

REST/SOAP APIs

Jobbeschreibung

Job Description:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a ServiceNow -Technical Lead to join our team in Delhi, Delhi (IN-DL), India (IN).

ServiceNow Technical Consultant

Location:

Remote / On-site (as required)s

Job Type:

Full-Time

About the Role:

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Key Responsibilities:

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.


• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.


• Provide technical leadership and mentorship to junior consultants and developers.


• Customize and configure ServiceNow applications using best practices and maintain platform integrity.


• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.


• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.


• Stay current with ServiceNow releases and proactively recommend platform enhancements.


• Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.


• 5+ years of hands‑on experience with ServiceNow platform development and administration.


• Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years

Certifications (Required/Preferred):

• Required:


• Junior – CSA and at least 1 CIS-(any) and CAD


• Intermediate – CSA and at least 2 CIS-(any) and CAD


• Senior – CAS and at least 3 CIS(Any) and CAD

Skills & Competencies:

• Strong understanding of ServiceNow architecture and data model.


• Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.


• Experience with Agile methodologies and DevOps practices.


• Excellent communication, presentation, and stakeholder management skills.


• Ability to work independently and manage multiple priorities in a fast‑paced environment.

Why Join Us?

• Work with a team of passionate ServiceNow experts.


• Opportunity to lead high‑impact digital transformation projects.


• Competitive compensation and benefits.


• Continuous learning and certification support.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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