ServiceNow Lead - Field Service Management and HR Service Delivery

Suzva Software Technologies; Kolkata District, Mumbai, Ahmedabad District; Remote; INR 15,00,000 - 25,00,000; Full time

Job summary

A leading software company is seeking a ServiceNow Lead with proven expertise in Field Service Management and HR Service Delivery. The role involves leading implementations, designing solutions, managing integrations, and guiding teams throughout engagements. Candidates should have over 5 years of ServiceNow experience and strong hands-on implementation skills. This position offers remote work opportunities in major cities across India including Kolkata.

Qualifications

• 5+ years of ServiceNow experience.
• Strong hands-on FSM & HRSD implementation skills.
• Knowledge of scripting and integrations.

Responsibilities

• Lead implementations of ServiceNow FSM and HRSD.
• Design solutions and manage integrations.
• Guide teams throughout engagements.

Skills

ServiceNow experience

Field Service Management

HR Service Delivery

JavaScript

Glide

REST/SOAP integrations

Leadership

Communication skills

Tools

ServiceNow

Job description

Overview

Looking for a ServiceNow Lead with proven expertise in Field Service Management (FSM) and HR Service Delivery (HRSD). The role involves leading implementations, designing solutions, managing integrations and guiding teams.

Responsibilities

• Lead implementations of ServiceNow FSM and HRSD.
• Design solutions and manage integrations.
• Guide teams throughout engagements.

Qualifications

• 5+ years of ServiceNow experience
• Strong hands-on FSM & HRSD implementation skills
• Knowledge of scripting (JavaScript, Glide) & integrations (REST/SOAP)
• ServiceNow certifications preferred
• Excellent leadership & communication skills

Location: Remote; Bengaluru, Hyderabad, Delhi/NCR, Chennai, Pune, Kolkata, Ahmedabad, Mumbai