ServiceNow ITOM Consultant

Recruito; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Recruito is seeking a ServiceNow ITOM/Discovery specialist to configure and support Discovery, manage MID Servers, and oversee CMDB administration. The role includes CMDB data quality, CI relationships, and ongoing platform enhancements.

You will contribute to testing, deployments, and production support in Bengaluru. Ideal candidates have hands-on ServiceNow Discovery experience, MID Server setup, and basic scripting knowledge (Business Rules, Glide APIs).

Qualifications

• Hands-on experience with ServiceNow Discovery and MID Server configuration.
• Basic understanding of CMDB, CIs, and CI relationships.
• Familiarity with IRE or CMDB management concepts.
• Experience supporting implementations, testing, deployments, and production support.
• Basic knowledge of ServiceNow scripting (Business Rules, Script Includes, Glide APIs).

Responsibilities

• Configure and support ServiceNow ITOM and Discovery solutions.
• Configure and maintain MID Servers, credentials, Discovery schedules, and Discovery jobs.
• Support CMDB administration, CI management, and Discovery troubleshooting.
• Assist with CMDB data quality, reconciliation, and configuration management activities.
• Participate in testing, deployments, production support, and platform enhancements.

Skills

ServiceNow Discovery

MID Server

CMDB

CI relationships

IRE

Glide APIs

Testing & deployments

Tools

ServiceNow

MID Server

Job description

Responsibilities

• Configure and support ServiceNow ITOM and Discovery solutions.


• Configure and maintain MID Servers, credentials, Discovery schedules, and Discovery jobs.


• Support CMDB administration, CI management, and Discovery troubleshooting.


• Assist with CMDB data quality, reconciliation, and configuration management activities.


• Participate in testing, deployments, production support, and platform enhancements.

Requirements

• Hands-on experience with ServiceNow Discovery and MID Server configuration.


• Basic understanding of CMDB, Configuration Items (CIs), and CI relationships.


• Familiarity with Identification and Reconciliation Engine (IRE) or CMDB management concepts.


• Experience supporting implementations, testing, deployments, and production support.


• Basic knowledge of ServiceNow scripting (Business Rules, Script Includes, or Glide APIs).