ServiceNow IT Operations Consultant - AM

ARA Resources; Pune District, Bengaluru, New Delhi; On-site; INR 10,00,000 - 18,00,000; Full time

Job summary

A leading IT solutions firm is seeking an Application Designer to define requirements and design applications. The role involves collaborating with stakeholders and ensuring applications meet desired functionality. The ideal candidate will have at least 5 years of experience in ServiceNow IT Operations Management and a strong understanding of IT operations principles. This position is based in Bengaluru.

Qualifications

• Minimum of 5 years experience in ServiceNow IT Operations Management.
• The position is based at Bengaluru office.

Responsibilities

• Design and develop applications to meet business requirements.
• Collaborate with stakeholders to gather requirements.
• Ensure applications meet functionality and performance standards.

Skills

Proficiency in ServiceNow IT Operations Management

Experience with cloud migration and implementation

Strong understanding of IT operations management principles

Experience in designing and implementing ServiceNow applications

Knowledge of IT service management processes

Familiarity with ITIL practices and principles

Education

15 years of full-time education

Job description

Overview

The Role: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the successful implementation of applications. Your typical day will involve collaborating with stakeholders to gather requirements, designing application solutions, and ensuring that the applications meet the desired functionality and performance standards. You will also contribute to the decision-making process and provide solutions to problems for your immediate team and across multiple teams.

Responsibilities

• Expected to be an SME
• Collaborate and manage the team to perform
• Responsible for team decisions
• Engage with multiple teams and contribute on key decisions
• Provide solutions to problems for their immediate team and across multiple teams
• Design and develop applications to meet business process and application requirements
• Collaborate with stakeholders to gather requirements and understand business needs
• Ensure that the applications meet the desired functionality and performance standards

Skills Required

• Must To Have Skills: Proficiency in ServiceNow IT Operations Management or ServiceNow Software Asset Management (SAM) or ServiceNow Custom Application Creation or ITSM
• Good To Have Skills: Experience with cloud migration and implementation
• Strong understanding of IT operations management principles and best practices
• Experience in designing and implementing ServiceNow applications
• Knowledge of IT service management processes and frameworks
• Familiarity with ITIL practices and principles

Qualifications & Experience

• The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management
• This position is based at Bengaluru office
• A 15 years full time education is required

Skills

ServiceNow,ITSM,ITIL,Workflow,Cloud Migration