ServiceNow IT Asset Manager (Software and Hardware)

Celestica Inc.; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Celestica Inc. in Guindy, Chennai, seeks an IT Asset Manager to oversee software and hardware assets across the lifecycle. You will manage licenses, procurement strategies, and compliance, coordinating with vendors and IT teams.

The role emphasizes developing tracking procedures, auditing inventories, and maintaining data accuracy while aligning with vendor contracts and ITAM lifecycle controls.

Qualifications

• Familiarity with software and hardware asset lifecycles and compliance.
• Experience with IT asset management processes and controls.
• Knowledge of ITIL foundations and vendor management.

Responsibilities

• Formulates procedures for asset tracking from requisition through retirement.
• Maintain 100 percent inventory accuracy with administrators.
• Develop and implement eWaste policies and asset lifecycle plans.
• Report ITAM/life cycles to senior management and optimize spend.
• Lead deployment of complex IT solutions involving multiple vendors.

Skills

ITAM

ITSM

Vendor mgmt

Stakeholder comms

Education

Bachelor's degree

Security Certifications (CISSP, CISA, CRISC)

Tools

ServiceNow

ITIL, ITSM

Job description

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ServiceNow IT Asset Manager (Software and Hardware)

Date: Sep 23, 2026

Location: Guindy, Chennai, TN, IN

Summary

The IT Asset Manager is responsible for the daily and long-term strategic management of software and technology-related hardware within the organization. This includes planning, monitoring, and recording software license and/or hardware assets to ensure compliance with vendor contracts. The individual will assist in forming procurement strategies to optimize technology spend across the organization. The IT Asset Manager will also develop and implement procedures for tracking company assets to oversee quality control throughout their life cycles.

Detailed Description

Formulates and implements processes, procedures and systems for tracking and analyzing software, hardware, and equipment from requisition through retirement

Account for the IT assets throughout the enterprise utilizing tools to manage all assets within the organization and affiliated companies

Develop and conduct training as needed for use by department level staff to maintain inventory

Manage acquisition of assets from planning through deployment

Report to senior management ITAM/life cycles and resolve conflicts

Verify, enter, and adjust equipment IT asset management data in a variety of forms, schedules, and reports

Track entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information

Work directly with the administrator(s) to maintain 100 percent inventory accuracy

Develop written plans, policies, and procedures to document processes to support the asset management lifecycle

Conduct annual inventory audits and develop processes and procedures to ensure accuracy

Develop and implement eWaste policies and procedures.

Other duties as assigned

The Configuration Manager is responsible for maintaining information about Configuration Items required to deliver IT services

To this end he maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations

ServiceNow platform experience with a focus on ITAM, ITOM and Software Asset Management

Specific experience evaluating, recommending and implementing infrastructure solutions

Experience evaluating or implementing private cloud solutions, dynamic capacity provisioning, metering and chargeback and self-service capability

Experience in scoping, planning and managing complex and concurrent technical activities supported by a strong understanding of IT project management; demonstrated ability to manage scope, timeline, and budget; PMP certification a plus

Experience with business requirements gathering and analysis

Understanding of information processing principles and practices

Strong foundation of experience leveraging technologies to build highly scalable, rapidly recoverable and efficiently provisioned platforms

Experience developing business cases and negotiating with vendors

Experience with the Information Technology Infrastructure Library (ITIL) and IT Service Management. ITIL Foundations v3 certification a plus

Proven ability to translate business requirements into technical solutions

Strong analytical and problem-solving skills; resourceful and capable of working in the abstract, with the ability to understand multiple facets of complex technologies

Experience leading the deployment of complex solutions involving multiple vendor technologies

Effective facilitator of technical decisions; comfortable with working through ambiguous initiatives to develop effective solutions

Excellent written, presentation, and verbal communication skills with experience communicating complex, technical concepts to all levels

Solid relationship management skills interacting horizontally and vertically across organizations

Ability to effectively prioritize and execute tasks in a high-pressure environment

Exceptional customer service orientation

Physical Demands

Duties of this position are performed in a normal office environment.

Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• Overall work experience should be 14+years.

5 to 7 years experience of relevant experience.

Typical Education

Bachelors Degreeor consideration of an equivalent combination of education and experience.Specialized Knowledge / Skills. Security Certifications (CISSP, CISA, CRISC, etc...)

Educational requirements may vary by geography.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Job Segment: Cloud, Supply Chain Manager, Information Security, Developer, Supply Chain, Technology, Operations