Servicenow Development Engineer 4

Comcast; Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Comcast is seeking an experienced ServiceNow Developer E4 to design, develop, and maintain scalable solutions on the ServiceNow platform, supporting migration and consolidation across ITSM, Service Catalog, CMDB, and Knowledge Management. You will work with product owners, architects, and infrastructure teams to deliver integrations and governance across the enterprise.

The role requires 7-10 years of hands-on ServiceNow experience, strong JavaScript skills, and familiarity with Integration Hub,

Qualifications

• 7-10 years of proven experience delivering solutions across ITSM, Service Catalog, CMDB, Knowledge Management and related ServiceNow capabilities.
• Experience with Migration/Consolidation of ServiceNow environments and data.
• Strong development skills in JavaScript and ServiceNow scripting frameworks.

Responsibilities

• Design, develop, and maintain scalable solutions on the ServiceNow platform, including custom applications, workflows, automations, and integrations.
• Configure and enhance core ServiceNow capabilities across ITSM, Service Catalog, Knowledge Management, CMDB, and related modules.
• Develop and support integrations with internal and external systems using REST/SOAP APIs and Integration Hub.
• Support maintenance and upgrades, performance, and governance of the ServiceNow platform.
• Lead migration and consolidation initiatives, including assessment of customizations and data migration requirements.
• Ensure quality through testing, reviews, and adherence to best practices.
• Collaborate with product owners, architects, and vendors to deliver platform enhancements.

Skills

JavaScript

ServiceNow

ITSM

REST APIs

SOAP APIs

Flow Designer

CMDB

Knowledge Management

Integration Hub

Discovery

Education

Bachelor's Degree

Tools

Integration Hub

REST API

SOAP API

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The ServiceNow Developer E4 is responsible for designing, developing, and maintaining scalable solutions on the ServiceNow platform, supporting Sky Deutschland's digital transformation and service management objectives. The role combines deep technical expertise with strong collaboration skills to deliver innovative, reliable, and efficient platform capabilities across multiple business domains. A key focus of this position is supporting the migration and consolidation of ServiceNow environments, ensuring the successful transition of applications, integrations, workflows, and data while minimizing business disruption. The role contributes to platform standardization, technical governance, and continuous improvement initiatives, helping drive operational excellence and long-term platform sustainability. Working closely with Product Owners, Business Analysts, Architects, Infrastructure teams, Security teams, and external partners, the ServiceNow Developer E4 will translate business requirements into scalable technical solutions, promote development best practices, and ensure alignment with enterprise architecture and service management standards.

Job Description

Responsibilities:

• Design, develop, and maintain scalable solutions on the ServiceNow platform, including custom applications, workflows, automations, and integrations.
• Configure and enhance core ServiceNow capabilities across ITSM, Service Catalog, Knowledge Management, CMDB, and related platform modules.
• Develop and support integrations with internal and external systems using REST/SOAP APIs, Integration Hub, and other ServiceNow integration capabilities.
• Support the ongoing maintenance and evolution of the ServiceNow platform, including version upgrades, architectural improvements, platform performance, and technical governance.
• Play a key role in ServiceNow platform migration and consolidation initiatives, supporting application assessment, solution redesign, configuration migration, and data transition activities.
• Ensure solution quality through testing, code reviews, troubleshooting, and adherence to ServiceNow development best practices and governance standards.
• Collaborate with Product Owners, Architects, Business Analysts, Infrastructure, Security, and vendor teams to deliver business-driven platform enhancements.
• Contribute to Agile delivery, continuous improvement initiatives, and the long-term roadmap of the ServiceNow platform.

Employees at all levels are expected to:

• 7 to 10 years of proven experience delivering solutions across core ServiceNow capabilities, including ITSM, Service Catalogue, CMDB, Knowledge Management, Flow Designer, and Integration Hub.
• Experience supporting the full ServiceNow platform lifecycle, including version upgrades, architectural evolution, performance optimization, and technical governance.
• Experience contributing to ServiceNow migration, consolidation, or transformation initiatives, including the assessment of customizations, integrations, and data migration requirements. Exposure to mergers, acquisitions, or large-scale platform integration programs would be beneficial.
• Experience with Discovery, Service Mapping, or other platform capabilities would be preferrable.
• Strong development skills in JavaScript and ServiceNow scripting frameworks, with the ability to design scalable, maintainable, and high-performing solutions.

• Experience designing and implementing integrations using REST/SOAP APIs and connecting ServiceNow with enterprise applications and services.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to collaborate effectively with technical and business stakeholders in Agile delivery environments complete your profile.
• ServiceNow certifications such as CSA are highly valued, while CAD, CIS, or other advanced ServiceNow certifications are considered preferrable.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years