ServiceNow Developer

Kyndryl India

Hyderabad

On-site

INR 800,000 - 1,200,000

Full time

14 days+

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Benefits offered by this job

Employee learning programs

Access to certifications

Volunteering opportunities

Job summary

A leading technology services company in Hyderabad is seeking a ServiceNow Developer. In this role, you will design and implement software solutions, requiring 4+ years of ServiceNow experience and proficiency in JavaScript, HTML, and CSS. You will ensure effective integration of ServiceNow with other tools and automate workflows using orchestration. The position offers growth potential within the software engineering domain.

Qualifications

Minimum of 4+ years of hands-on experience with ServiceNow development and administration.
Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management.
Knowledge of scripting languages like JavaScript, HTML, and CSS.

Responsibilities

Implementing components based on design specifications.
Architecting solutions and deploy CI/CD pipelines.
Documenting and unit-testing implemented code.

Skills

ServiceNow development

JavaScript

HTML

CSS

REST APIs

SOAP APIs

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Tools

Grafana

Prometheus

Splunk

Job description

Overview

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Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.

Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products\' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.

Your Future at Kyndryl

The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical And Professional Experience

Minimum of 4+ years of hands-on experience with ServiceNow development and administration.
Experience with ServiceNow modules such as Incident Management, Change Management, Problem Management, Service Catalogue, and Knowledge Management.
ServiceNow ITSM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, ControlM, OEM.
Orchestration to automate workflows.
Knowledge of scripting languages like JavaScript, HTML, and CSS.
Proficiency in integrating ServiceNow with other monitoring, incident management, and IT operations tools using REST APIs, SOAP APIs, webhooks, and other methods to pull data from external systems into ServiceNow.
Experience integrating third-party monitoring tools like Grafana, Prometheus, Splunk, etc., with ServiceNow’s Event Management to automate incident creation.
Strong experience in configuring and maintaining ServiceNow integrations with other platforms.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.

Preferred Skills

ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
Experience with ServiceNow integration and REST API.
Knowledge of Agile methodologies.
Knowledge of advanced reporting capabilities in ServiceNow.

Being You

Diversity is a core value. We welcome people of all cultures, backgrounds, and experiences. Our Inclusion Networks help create a workplace where everyone can bring their whole self to work and support an equitable culture. This is the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. We offer benefits that reflect the diversity of our employees and support you and your family through the moments that matter. Our employee learning programs provide access to certifications, including Microsoft, Google, Amazon, Skillsoft, and more. We also offer volunteering and giving platforms to engage with communities and nonprofits. At Kyndryl, we invest in you so that you can succeed and we can all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact\'s Kyndryl email address.

Job Details