Service Technician I - F&B

Ecolab; India; On-site; INR 350,000 - 520,000; Full time

Job summary

Ecolab’s Food & Beverage team is seeking a Service Technician to support cleaning and sanitation solutions in food, beverage, and dairy manufacturing environments. This entry-level sales-oriented technical service role involves consulting with customers, performing field trials, and implementing hygiene plans during visits.

You will install and repair equipment, assist with safety programs, and help drive service improvements while meeting safety metrics and reporting requirements.

Qualifications

• High school diploma required.
• Experience in a technical service role.
• Valid Driver’s License with acceptable driving record.

Responsibilities

• Consult with customer on chemical, technical & application issues as well as optimization of systems.
• Execute field trials, reporting & training.
• Establish, verify & document hygiene plans and their parameters through regular customer visits.
• Install and repair equipment at the customer’s plant.
• Ensure equipment maintenance goals established by the customer.

Skills

Technical service experience

Valid Driver's License

MS Office exposure

Education

High school diploma

2 year degree in mechanical/electrical/electromechanical fields

Tools

MS Office (Excel/Word)

Job description

Join Ecolab’s industry leading Food & Beverage team as a Service Technician. We are increasing food safety and product quality, enhancing sustainability and boosting operational efficiency. We provide cleaning and sanitation solutions to food, beverage, and dairy manufacturing environments through a dual focus on sales and technical service/consultation to new and existing customers. This is an entry level sales position responsible for selling Food & Beverage products/services by interacting with established customers and developing new sales prospects.

What’s in it For You:

• Join an ambitious, award winning company with excellent scope for career progression and development
• Work with some of the market leaders in the food and beverage industry
• Access to best in class resources, tools, and technology
• Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment.

What You Will Do:

• Execute Service strategy surveys, process checks and reporting through:
  • Consulting with customer on chemical, technical & application issues as well as optimization of systems
  • Execute field trials, reporting & training
  • Establish, verify & document hygiene plans and their parameters through regular customer visits
• Assist customer needs
• Install and repair equipment at the customer’s plant
• Ensure equipment machine maintenance goals established by the customer
• Support introduction of new programs and service concepts to customers
• Achieve monthly safety metrics and input safety data into the company’s system
• Establish new ways of improving service
• Provide recommendations related to safety standards and protocol

Position Details:

• Candidate must reside in: CITIES/AREA
• Route territory will include: CITIES/AREA
• Work week and shift: DETAILS (including weekend rotation, if applicable)

Minimum Qualifications:

• High school diploma
• Experience working in a technical service role
• Must have a valid Driver’s License and acceptable Motor Vehicle Record

Physical Demands:

• Must have the ability to Lift/Push/Pull/Carry up to XX kilograms chest high;
• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces, freezing conditions and hot conditions;
• Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing.
• Must be able to pass a drug screen and physical exam

Preferred Qualifications:

• Knowledge/aptitude in electricity, mechanical systems
• 2 year degree in mechanical, electrical or electromechanical fields (or similar) or university student of engineering:
• 2 year of experience in technical roles in Food & Beverages plants;
• Exposure to MS Office including Excel and Word.
• Willingness and ability to work off hours

About Ecolab Food & Beverage:

See how Ecolab helps make 27% of the world’s processed food safe. In Food & Beverage, you’ll help a wide variety of food, beverage, and brewery processors manage the increasing risks of foodborne illness and contamination. By providing cleaning and sanitizing programs, animal care products, antimicrobial food tissue treatment and many other operational efficiency and product quality programs, Food & Beverage offers the opportunity to work with a combination of innovation and world‑class service.