Service Specialist 3P (Third Party 11 Months)

Nestle SA; Hyderabad, Farrukhnagar; On-site; INR 700,000 - 950,000; Full time

Job summary

Nestle in Hyderabad is seeking a Service Specialist to support transportation operations, focusing on on-time pickup and delivery and risk mitigation. The role involves coordinating shipping facility, provider, and in-transit tracking to ensure service levels and cost efficiency.

Proficiency in SAP, TMS, and MS Excel is required, with strong communication and stakeholder management to align with 3PLs and external carriers and meet defined cut-off times.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Operations, Business, or related field.
• Experience working with 3PLs, carriers, and transportation service providers.
• Proficiency in SAP, Transportation Management Systems (TMS), and MS Excel.
• Strong communication, stakeholder management, and problem-solving skills.

Responsibilities

• Identify, mitigate, and record actions related to risks associated with on-time pickup and on-time delivery.
• Provide value-stream level visibility to load status and transportation cost-and-service-based optimization activities for Nestle.
• Coordinate shipping facility tracking, provider tracking, and in-transit tracking; ensure timely outbound deliveries per cut-off times.
• Single Point of Contact to External Carriers.

Skills

Strong communication

Stakeholder management

Problem-solving

Education

Bachelor's degree in Supply Chain, Logistics, Operations, Business, or related field

Tools

SAP

Transportation Management Systems (TMS)

MS Excel

Job description

Role & responsibilities

Key Responsibilities

• The service specialist is a senior-level associate forming part of the team responsible for transportation operations.
• The objective of the service specialist is to identify, mitigate, and record actions as they relate to risks associated with on-time pickup and on-time delivery.
• Within the team, the specialist will perform a variety of roles including tasks like shipping facility tracking, provider tracking, in-transit tracking, load recovery initiation, unload resolution, determining reassignment versus rescheduling, and providing value-stream level visibility to load status, among other transportation cost-and-service-based optimization activities for Nestle.
• Ensure all outbound deliveries planned for executed in-time considering defined cut off time agreed with CoC & relevant guidelines for Vehicle Fill Rate with required Service Level Adherance. Single Point of Contact to External Carriers

• On Time Pickup Management [R]:

• Load Completion [R]:

• In-Transit Tracking [R]:

Preferred candidate profile

Required Qualifications

• Bachelor's degree in Supply Chain, Logistics, Operations, Business, or related field.
• Experience working with 3PLs, carriers, and transportation service providers.
• Proficiency in SAP, Transportation Management Systems (TMS), and MS Excel.
• Strong communication, stakeholder management, and problem-solving skills.