Service Engineer Trainee

Unicorn Denmart; Visakhapatnam, SPSR Nellore district; Remote; INR 3,00,000 - 5,00,000; Full time

Job summary

A leading technology services company seeks a motivated Service Engineer Trainee for training in installation, maintenance, troubleshooting, and customer support for machinery. Ideal candidates possess a diploma or degree in relevant fields and a willingness to learn. This role offers a valuable starting point in a technical career, enhancing customer service skills.

Qualifications

• Freshers or candidates with internship experience are encouraged to apply.

Responsibilities

• Assist in the installation, testing, and commissioning of equipment/machinery at client sites.
• Provide support in preventive and corrective maintenance of machines.
• Troubleshoot technical issues under the guidance of senior engineers.
• Prepare and maintain accurate service reports and documentation.
• Ensure compliance with safety guidelines and company protocols.
• Coordinate with the service team for spare parts planning and service schedules.
• Deliver excellent customer support and service satisfaction.
• Learn and adapt to new technologies, tools, and processes.

Skills

Basic knowledge of mechanical, electrical, or electronics systems

Understanding of troubleshooting and diagnostic techniques

Proficiency in MS Office

Strong problem-solving and analytical skills

Good communication and interpersonal skills

Ability to work independently and as part of a team

Willingness to travel and work at client sites

Quick learner with a positive, customer-centric approach

Education

Diploma / B.Tech / B.E. in Mechanical / Electronics / Instrumentation / Mechatronics

Tools

Technical documentation

Job description

Role & responsibilities

Job Description Service Engineer Trainee

Position: Service Engineer Trainee
Department: Service
Location: PAN India opening
Reports To: Service Manager / Senior Service Engineer

Overview

We are seeking a motivated and enthusiastic Service Engineer Trainee to join our team. The candidate will undergo training and support the service department in installation, maintenance, troubleshooting, and customer support for equipment/machinery. This role is designed to develop technical expertise and customer service skills for a successful career as a Service Engineer.

Key Responsibilities

• Assist in the installation, testing, and commissioning of equipment/machinery at client sites.
• Provide support in preventive and corrective maintenance of machines.
• Troubleshoot technical issues under the guidance of senior engineers.
• Prepare and maintain accurate service reports and documentation.
• Ensure compliance with safety guidelines and company protocols.
• Coordinate with the service team for spare parts planning and service schedules.
• Deliver excellent customer support and service satisfaction.
• Learn and adapt to new technologies, tools, and processes.

Key Skills & Competencies

• Basic knowledge of mechanical, electrical, or electronics systems.
• Understanding of troubleshooting and diagnostic techniques.
• Proficiency in MS Office, technical documentation, and reporting.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to travel and work at client sites.
• Quick learner with a positive, customer-centric approach.

Qualifications

• Diploma / B.Tech / B.E. in Mechanical / Electronics / Instrumentation / Mechatronics / related field.
• Freshers or candidates with internship experience are encouraged to apply.