Overview
Oracle Demand & Supply Planning: Service Engineer
We are seeking a skilled professional to manage our Oracle SCP (Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production strategy.
Responsibilities
- Support Oracle Demand Planning processes, including CTO forecasting and planning measure management
- Collect data from Fusion and internal systems, troubleshooting failures
- Support supply planning processes like MPR and constrained/unconstrained planning
- Utilize expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes
- Lead E2E Planning Integrated Business Cycles
- Resolve critical planning issues related to plan behavior, data gaps, supply/demand reconciliation issues
- Execute quarterly patching testing and validations
- Receive, analyze, and prioritize support tickets related to Oracle Demand Planning Processes including CTO forecasting and planning measure management
- Perform initial assessment of issues with data collection from Fusion, internal and external systems
- Triage failures and route to appropriate support teams/On-calls
- Document and categorize supply planning processes like MRP and constrained/unconstrained planning
- Identify severity and impact of problems related to supply planning data models, REST APIs and BIP reports
- Monitor & Coordinate support for E2E planning integrated Business Cycles
- Manage incident tickets related to support E2E Oracle SCP
- Track and prioritize quarterly patch testing needs
Requirements
- 5+ experience with Oracle Demand, Supply Planning & Global Order Promising solutions
- Strong understanding of supply chain planning concepts and methodologies
- Proficiency in data collections and integration between systems
- Knowledge of MRP and planning process
- Experience with REST APIs and BIP reporting
- Good Understanding of integrated planning business cycles