Service Engineer

Career Club Consultancy and Management Services; Nashik District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A consulting firm is seeking a Technical Support Specialist to provide technical support, perform maintenance, and interact with customers. The ideal candidate should have proficiency in relevant technologies and strong communication skills. This role involves troubleshooting technical issues and documenting service activities.

Qualifications

• Proficiency in relevant technologies, systems, or machinery.
• Ability to diagnose and resolve technical issues efficiently.
• Strong verbal and written communication skills for client interaction.

Responsibilities

• Respond to service inquiries and troubleshoot technical issues.
• Perform maintenance, inspections, and repairs on systems.
• Interact with customers to understand their needs.

Skills

Proficiency in relevant technologies

Ability to diagnose technical issues

Strong communication skills

Job description

Responsibilities

• Technical Support: Respond to service inquiries, troubleshoot technical issues, and provide solutions.
• Maintenance and Repair: Perform routine maintenance, inspections, and repairs on systems or equipment.
• Installation and Setup: Install, configure, and set up new systems or machinery as required.
• Testing and Diagnosis: Conduct tests, analysis, and diagnostic procedures to identify problems and recommend solutions.
• Customer Interaction: Interact with customers, clients, or internal stakeholders to understand their needs and address concerns.
• Documentation: Maintain accurate records of service activities, reports, and documentation.
• Training and Guidance: Provide training and guidance to users or clients on the proper use and maintenance of equipment or systems.

Required Skills and Qualifications

• Technical Knowledge: Proficiency in relevant technologies, systems, or machinery.
• Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently.
• Communication Skills: Strong verbal and written communication for interacting with clients and documenting procedures.