Service Engineer

Johnson Controls; Mumbai; On-site; INR 400,000 - 650,000; Full time

Job summary

Johnson Controls in Mumbai is seeking a skilled service engineer to install, test, commission, and maintain BMS, fire alarm, CCTV, and access control systems. You will troubleshoot faults and ensure uptime while adhering to safety and quality standards.

You will perform preventive maintenance, attend service calls, generate reports, and coordinate with customers and internal teams to resolve issues. Experience in AMC/FMC projects and training on system operation is a plus.

Qualifications

• Solid understanding of Building Management Systems (BMS).
• Knowledge of Fire Detection & Alarm, CCTV, Access Control and Intrusion Alarm systems.
• Ability to read electrical drawings, wiring diagrams, and system schematics.

Responsibilities

• Install, commission, and maintain BMS, Fire Alarm, CCTV, Access Control, and Intrusion Detection Systems.
• Diagnose faults in control, fire, and security systems and perform repairs.
• Carry out preventive and corrective maintenance at customer sites within SLA.

Skills

BMS knowledge

Fire alarm systems

CCTV surveillance

Access control

PLC/SCADA basics

Networking basics

Electrical drawings

Education

Diploma/B.E./B.Tech in Electrical/Electronics/Instrumentation

Job description

Job Summary

Responsible for installation, testing, commissioning, preventive maintenance, troubleshooting, and service support of Building Management Systems (BMS), Fire Alarm Systems, CCTV, Access Control, Intrusion Detection Systems, and other ELV/security solutions. The role requires ensuring system uptime, customer satisfaction, and adherence to safety and quality standards.

Key Responsibilities

• Perform installation, commissioning, and maintenance of: Building Management Systems (BMS) Fire Alarm Systems CCTV Surveillance Systems Access Control Systems Intrusion Alarm Systems Public Address & Voice Evacuation Systems
• Diagnose and rectify faults in control, fire, and security systems.
• Carry out preventive and corrective maintenance activities at customer sites.
• Attend service calls and ensure timely resolution within SLA commitments.
• Generate service reports, maintenance records, and site documentation.
• Coordinate with customers, vendors, and internal teams for issue resolution.
• Support AMC/FMC projects and recommend system upgrades where required.
• Ensure compliance with EHS and company safety standards during field activities.
• Conduct customer training on system operation and basic troubleshooting.
• Maintain inventory of tools, spares, and site materials.

Required Skills

• Good understanding of: Building Management Systems (BMS)
• Fire Detection & Alarm Systems
• CCTV & Video Management Systems
• Access Control & Security Systems
• PLC/SCADA fundamentals
• Networking basics (IP addressing, switches, routers)
• Ability to read electrical drawings, wiring diagrams, and system schematics.
• Strong troubleshooting and customer-handling skills.
• Knowledge of AMC operations and service processes.

Qualifications

• Diploma/B.E./B.Tech in Electrical, Electronics, Instrumentation, Electronics & Communication, or related discipline.
• 2-8 years of experience in Controls, Fire & Security systems service and maintenance.

About Johnson Controls

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.