Service Engineer

Ingersoll-Rand plc; Hyderabad; On-site; INR 400,000 - 640,000; Full time

Benefits offered by this job

Stock options

Annual bonus

Insurance (medical, life, accident)

Training programs

Job summary

Ingersoll Rand is seeking a Service Engineer – Mechanical to perform field service activities for vacuum pumps and systems at customer sites. You will install, commission, and maintain equipment, troubleshoot breakdowns, and ensure safety and quality standards on every call.

The role requires reading engineering drawings, traveling to sites, and collaborating with internal teams to deliver reliable service.

Qualifications

• Diploma or BE in Mechanical or Electrical Engineering.
• 2–4 years of field service experience.
• Experience with vacuum pumps or rotating equipment preferred.
• Ability to read engineering drawings and manuals.
• Willingness to travel and attend emergency breakdowns.

Responsibilities

• Installation, commissioning, and startup of vacuum pumps and systems at customer sites.
• Preventive maintenance and breakdown troubleshooting.
• Mechanical fault diagnosis and corrective actions.
• Overhauling and repair of vacuum pump components.
• Customer interaction and technical support.
• Adherence to safety procedures and PPE norms.
• Preparation of service and failure analysis reports.
• Coordination with internal teams for service execution.
• Support AMC, warranty, and customer retention activities.

Skills

Field service experience

Reading drawings

Travel readiness

Mechanical troubleshooting

Education

Diploma/BE in Mechanical or Electrical Engineering

Tools

Vacuum pumps

Job description

Job Description – Service Engineer

Toshniwal Instruments (Madras) Pvt Ltd., an Ingersoll Rand business, is committed to workforce diversity and equal opportunity employment in accordance with all applicable laws.

Job Overview

The Service Engineer – Mechanical will perform field service activities related to the installation, commissioning, preventive maintenance, and breakdown support of mechanical vacuum pumps and vacuum systems at customer sites. The role focuses on ensuring equipment reliability, customer satisfaction, and compliance with safety and quality standards.

Key Responsibilities

• Installation, commissioning, and start-up of vacuum pumps and systems at customer sites
• Preventive maintenance and breakdown troubleshooting
• Mechanical fault diagnosis and corrective actions
• Overhauling and repair of vacuum pump components
• Customer interaction and technical support
• Adherence to safety procedures and PPE norms
• Preparation of service and failure analysis reports
• Coordination with internal teams for service execution
• Support AMC, warranty, and customer retention activities

Requirements

• Diploma, BE, or equivalent in Mechanical Engineering & Electrical Engineering
• 2–4 years of field service experience
• Experience with vacuum pumps or rotating equipment preferred
• Ability to read engineering drawings and manuals
• Willingness to travel and attend emergency breakdowns

Core Competencies

• Strong mechanical troubleshooting skills
• Customer-focused mindset
• Safety and quality orientation
• Time management and execution discipline

What We Offer

• Employee Ownership Program (Stock Options)
• Performance-based annual bonus
• Statutory benefits and leave encashment
• Medical, life, and accident insurance
• Training and employee recognition programs

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.