Service Engineer

Hydro Prokav Pumps; Ghaziabad District; On-site; INR 5,00,000 - 7,00,000; Full time

Job summary

A leading power solutions company is seeking a Service Engineer in Ghaziabad, UP. The role involves setting up and calibrating tools, ensuring safety compliance, diagnosing faults, and conducting maintenance. Candidates should have a Diploma or B.Tech./BE in Mechatronics or Electrical Engineering with 5-7 years of experience in the Industrial Power Tools and Lifting domain. The company offers competitive benefits, including stock options and a yearly performance-based bonus.

Benefits

Stock options (Employee Ownership Program)

Yearly performance-based bonus

Leave Encashments

Maternity/Paternity Leaves

Employee Health coverage

Employee Assistance Program

Employee development with LinkedIn Learning

Employee recognition via Awardco

Qualifications

• 5-7 years experience in Industrial Power Tools and Lifting domain.

Responsibilities

• Set up and calibrate power tools and lifting equipment at customer sites.
• Ensure compliance with safety standards during installation.
• Diagnose mechanical, electrical, and software faults.
• Conduct preventive maintenance to reduce downtime.
• Perform inspections and certifications for lifting equipment.

Skills

Good follow up skills

Problem solving and analysis

Excellent communication skills

First time fix rate

Contracts retention rate

Education

Diploma, B.Tech./BE in Mechatronics / Electrical Engineering

Job description

Overview

Service Engineer position in Ghaziabad, UP, IN, 201010. Job title: Service Engineer. Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive environment. For more information visit:

Responsibilities

• Set up and calibrate power tools and lifting equipment at customer sites.
• Ensure compliance with safety standards during installation.
• Diagnose mechanical, electrical, and software faults.
• Conduct preventive maintenance to reduce downtime.
• Perform inspections and certifications for lifting equipment.
• Maintain records of safety checks and compliance audits.
• Provide on-site and remote troubleshooting assistance.
• Guide customers on proper usage, maintenance, and safety practices.
• Handle warranty claims and escalate complex issues to technical teams.
• Maintain detailed service logs, inspection reports, and repair histories.
• Document customer feedback and recurring issues for product improvement.
• Train customers and junior technicians in equipment handling and maintenance.
• Stay updated with new technologies, tools, and service protocols.
• Visit customer sites for scheduled maintenance, emergency repairs, and audits.
• Work in varied environments including construction sites, factories, and warehouses.
• Revenue delivery and payment collections.
• Execution of Service agreements.
• Maintain and update product installation base in the region.

Requirements

• Diploma, B.Tech./BE or equivalent degree in Mechatronics / Electrical Engineering.
• 5-7 years experience in Industrial Power Tools and Lifting domain.

Core Competencies

• Good follow up skills
• Problem solving and analysis
• Excellent communication skills
• First time fix rate
• Contracts retention rate

Travel & Work Arrangements

Travel as and when required.

What We Offer

• We are all owners of the company! Stock options (Employee Ownership Program) that align your interests with the companys success.
• Yearly performance-based bonus, rewarding your hard work and dedication
• Leave Encashments
• Maternity/Paternity Leaves
• Employee Health covered under Medical, Group Term Life & Accident Insurance
• Employee Assistance Program
• Employee development with LinkedIn Learning
• Employee recognition via Awardco
• Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.

Equal Employment Opportunity

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.