Service Delivery Lead - Credit Controller

Rolls-Royce; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Rolls-Royce in Bengaluru, India, is hiring an experienced Credit Controller to deliver end-to-end credit control services. You will report to the Finance Manager and work closely with business finance teams in a matrix structure to ensure timely reporting and adherence to SOPs.

The role covers advisory and credit control, collections, invoicing, and monthly closing, with strong emphasis on credit risk assessment, L/C handling, and stakeholder partnership in a global environment.

Qualifications

• Qualified Accountant/MBA or equivalent in finance or accounting.
• 10+ years of relevant credit management experience.

Responsibilities

• Analyse and evaluate customer credit worthiness and risk; set limits per policy.
• Monitor credit blocks and advise on actions with approvals.
• Advise internal and external stakeholders on credit lines and policy.
• Collaborate with BU on credit for forecast changes; meet SLAs and KPI's.

Skills

Credit control

Credit risk assessment

Financial analysis

Stakeholder management

Global collaboration

Education

Qualified Accountant / MBA or equivalent

Tools

SAP

Microsoft Office

Job description

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Summary:

We have an opportunity for a Credit Controller in Bangalore, India.

This is an individual contributor role to deliver Credit Control services according to process specifications and standard operating procedures (SOP) in compliance with defined controls. This includes the coordination of all processes / activities related to period closings and the timely and complete delivery of reports and insights to Business.

In this role you report to the Finance Manager, and you closely co-operate with the business finance teams in a matrix structure.

What you will be doing:

Advisory & Credit Control

• Analyse and evaluate new and existing customer credit worthiness & risk exposure, recommend limit / measures in accordance with company policy and global guidelines.
• Monitor & activate / release credit block. Advise and collaborate with Business Unit (BU) on next course of action. Release credit block with appropriate measures and approvals.
• Advise & update internal stakeholders & external customers on credit documentation, credit line status / extension and Group and local credit policy.
• Collaborate with BU on managing credit for customer accounts in event of sales forecast increase / decrease Responsible for the fulfilment of agreed SLAs and KPIs and for the achievement of agreed User/Customer Satisfaction levels.

Follow up on delinquent accounts

• Build and maintain a strong relationship with internal & external customers.
• Lead the collections process and resolve / elevate credit and collection related issues.
• Collaborate with BU, order management and invoicing teams and customers to resolve credit, overdue, invoice rejections and disputes.
• Monitor letter of credit submission and maturity. Follow up with relevant parties (bank / customer / BU) on receipts.
• Assess provision for specific and general debts & compute provision in accordance with Group expected credit loss model and IFRS9
• Provide commentary on overdue and account status for business steering.

Revenue Invoicing

• Should have a thorough understanding regarding credit note and credit invoice.
• Conduct thorough review of incoterms and performance obligations to generate and issue invoices (of all types) for customers and ensuring requirements/obligations are satisfied.
• Ensure that invoices generated are distributed, either digitally or manually based on customers’ requirements. Upload invoices on customer portals for customers that require online submission of invoices on an accurate and timely basis.
• Review the Letter of Credit (L/c) received from customers and prepare the documents in accordance with the L/c for negotiation. Should have the understanding of a letter of credit and the complexities associated with it.
• Submit L/c and invoicing documentation to banks for negotiation.
• Should be aware of the general Billing Policies and should be able to review unbilled Revenue within the given time frame.
• Should be able to investigate unbilled revenues.

Monthly closing

• Monitor and control cut-off documents for monthly closing.
• Prepare monthly liquidity planning report, accounting reports and balance sheet schedules.

Who we’re looking for:

• Qualified Accountant/ MBA or equivalent degree in finance or accounting.
• 10+ years of relevant working experience in area of credit management with a reputable organization.
• Experience of working in or with credit rating agencies, experience in Cash apps, collections and billing is a plus. Letter of Credit experience would also be an advantage.
• Strong credit analytical skills and knowledge of letter of credit.
• Strong in relation-building and business partnering.
• Able to work in a global workspace.
• Good knowledge of software system e.g. SAP, Microsoft tools
• Possess initiative and ability to work independently.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.