Service Delivery Lead

Kinsfolk Careers; Mumbai; Presencial; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Kinsfolk Technology Private Limited is seeking experienced IT service management professionals who will undergo 3–6 months of training on niche BMC technologies (Remedy ITSM, Control M, Assurance, Automation) and then operate as consultants. The role emphasizes rapid growth in BMC tool domains compared to traditional development paths.

The candidate should have strong server/desktop admin skills, patching/hardening knowledge, and a proactive attitude toward learning and travel, with willingness

Formación

• Very good communication skills.
• Any one certification - ITIL/COBIT 5/ISMS/ISO/IEC 27000/BMC.
• 5 year of experience in BMC Tools.

Responsabilidades

• Working knowledge on Server Administration (Windows, Non-windows)
• Working knowledge on Desktop Administration
• Knowledge about Patching and Hardening process for Servers and Desktops
• Knowledge about Server and application monitoring using monitoring tools
• Good Aptitude, analytical and problem-solving skills are necessary
• Very good communication skills
• Willingness to relocate to anywhere in India or elsewhere as per project requirement.
• Willing to learn new skills and Tools
• Ready to travel.

Conocimientos

Server administration

Desktop administration

Patching and hardening

Monitoring tools

Analytical skills

Communication skills

Educación

Graduate in IT/Computer or B.E./B.Tech./MCA

Herramientas

BMC Tools

Descripción del empleo

Experience: Minimum - 7-year experience and 5-year experience in tool.

Employment type: Full time

Openings: 1

About the role

Selected candidates will be trained on niche technologies in IT Service Management Space (BMC Remedy ITSM / BMC Control M / BMC Assurance, Automation/ Other Tools etc.) for 3-6 months and then work as consultants in the same space.

BMC ITSM, BMC Assurance, Automation, BMC Control M consultants and developers generally have faster career growth trajectory as compared to plain Java / C / .NET programmers or System Administration.

What you will do

• Working knowledge on Server Administration (Windows, Non-windows)
• Working knowledge on Desktop Administration
• Knowledge about Patching and Hardening process for Servers and Desktops
• Knowledge about Server and application monitoring using monitoring tools
• Good Aptitude, analytical and problem-solving skills are necessary
• Very good communication skills
• Willingness to relocate to anywhere in India or elsewhere as per project requirement.
• Willing to learn new skills and Tools
• Ready to travel.

What you need

• Very good communication skills
• Any one certification - ITIL/COBIT 5/ISMS/ISO/IEC 27000/BMC
• 5 year of experience in BMC Tools.

Tools you will work with

BMC Tools

Qualification

Graduate (IT/Computer), B.E/B. Tech/MCA, or equivalent experience.

How we hire

• Screening call
• Technical interview
• HR discussion

The process usually closes within two to three weeks.

About Kinsfolk Technology Private Limited

Trusted by leading enterprises and financial institutions for over a decade, Kinsfolk Technology Private Limited helps organizations operate smarter, more secure and more resilient technology environments.

We partner with enterprises to solve complex challenges across IT Service Management, Observability, AIOps, Asset Management, Cybersecurity, and AI-powered automation, enabling them to improve operational efficiency, strengthen governance, and accelerate business outcomes.

Kinsfolk Technology Private Limited is an equal opportunity employer. We hire on capability.