Service Delivery Engineer, SRE

PhonePe; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Benefits offered by this job

Medical, Critical Illness, Accidental, Life Insurance

Employee Assistance Program

Maternity and Paternity Benefits

Higher Education Assistance

Job summary

PhonePe is looking for an SRESD Engineer in Bengaluru to build, manage, and scale production systems ensuring seamless services. Responsibilities include deploying fixes, managing distributed systems, and performing database maintenance.

The ideal candidate should have 1–3 years of experience in Linux/Unix System Administration and proficiency in essential Linux CLI tools. Full-time employees at PhonePe enjoy a range of benefits including insurance, wellness programs, and retirement plans.

Qualifications

• Proficiency in command-line tools for managing Linux systems.
• Hands-on experience with disk management and Logical Volume Manager (LVM).
• Understanding of managing and configuring system services.
• Familiarity with package management tools and processes.
• Understanding of DNS and its configuration.
• Understanding of Infrastructure as Code using Salt or Ansible.
• Experience with database shards, partitions, and truncations.
• Ability to write and debug Bash and Python scripts.

Responsibilities

• Build and manage various distributed systems such as Galera, Nginx, Aerospike, ElasticSearch and RMQ.
• Deploy operating system vulnerability fixes to production systems.
• Perform routine database maintenance activities.
• Understand the criticality of production infrastructure.
• Provide on-call support across the SRE Organisation.

Skills

Linux CLI Tools for System Administration

Disk & LVM Management

System Services Management

Package Management

Crontab & Scheduling

DNS Concepts

Infrastructure as Code (Salt/Ansible)

Database Concepts & Administration

Bash / Python Scripting

Education

1–3 years of Linux / Unix System Administration experience

Tools

Docker

GIT

Job description

Job Overview

As an SRESD Engineer, you will be part of a team responsible for building, managing, and scaling the production systems of PhonePe to ensure uninterrupted services to users across the country. You will primarily work on well‑defined tasks under supervision and by following predefined SOPs.

Responsibilities and Duties

• Build & manage various distributed systems such as Galera, Nginx, Aerospike, ElasticSearch and RMQ.
• Deploy operating system vulnerability fixes to production systems.
• Perform routine database maintenance activities.
• Build and roll out proxy configurations to production systems.
• Understand the criticality of production infrastructure.
• Be willing to work 24/7 shifts and provide on‑call support across the SRE Organisation.

Core Technical Skills Required

The following skills are essential:

• Linux CLI Tools for System Administration – proficiency in command‑line tools for managing Linux systems
• Disk & LVM Management – hands‑on experience with disk management and Logical Volume Manager (LVM)
• System Services – understanding of managing and configuring system services
• Package Management – understanding of package management tools and processes
• File Permissions – understanding of Linux file permission systems
• Crontab & Scheduling – understanding of cron jobs for task scheduling
• DNS Concepts – understanding of DNS and its configuration
• Using Salt/Ansible for IaC – understanding of Infrastructure as Code using Salt or Ansible
• Database Concepts & Administration – understanding of Shards, Partitions and Truncations
• Bash / Python Scripting – proficiency in writing and debugging Bash / Python scripts

Knowledge that will be a plus

• MariaDB or similar distributed database systems
• Docker or similar containerization technology
• Nginx or similar proxy technology
• GIT
• Basic networking concepts
• Linux‑based firewall
• Basic understanding of HTTP & TLS security
• Ability to write Python based scripts for various automations

Soft skills

• Good interpersonal communication skills
• Ability to understand & follow SOPs

Minimum Qualifications

• 1–3 years of hands‑on experience in Linux / Unix System Administration

Work Location

Bangalore

On‑call

This role requires the candidate to be available for on‑call shifts on a rotational basis, covering 24 hours a day, 7 days a week.

PhonePe Full Time Employee Benefits

• Insurance Benefits – Medical, Critical Illness, Accidental, Life
• Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance, Day‑care Support
• Mobility Benefits – Relocation, Transfer Support, Travel Policy
• Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy

Equal Opportunity Employer

PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation during the application and hiring process, please fill out this form.