Senior UX Researcher

Contify; Gurugram District; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Contify, a leading provider of AI-powered market intelligence, seeks a senior UX designer to own the end-to-end experience of the Contify platform. You will shape information architecture, user flows, wireframes, prototypes, and the final UI for enterprise customers worldwide.

The role emphasizes user research, design systems, and data-driven decision making, collaborating with product managers and front-end engineers to deliver cohesive experiences.

Qualifications

• 10+ years in UX design, with 5+ years on modern SaaS products sold to international (US/European) customers.
• Experience in a fast-paced product development environment with frequent releases.
• A portfolio that shows process, not just screens: the research behind decisions, the metrics used, and the outcomes achieved.
• Hands-on experience building or maintaining a design system at scale, with a track record of keeping a product consistent.
• Strong command of research methods: user interviews, usability testing, journey mapping, and synthesis into actionable insights.
• Comfort with product analytics tools (e.g., Mixpanel, Amplitude, GA4, Hotjar) and with making decisions from data.
• Working knowledge of front-end development (HTML, CSS, component-based frameworks such as React) and its constraints.
• Expert in Figma, including components, variants, auto layout, and developer handoff.
• Strong interpersonal and communication skills.
• You can defend a design with evidence and change your mind when the data says so.
• A strong educational background from a reputed design, HCI, or engineering institution, and a habit of continuous learning.

Responsibilities

• Own end-to-end UX of the Contify platform: information architecture, user flows, wireframes, prototypes, and final UI.
• Plan and run user research: interviews, usability tests, and workflow observation with enterprise customers across geographies.
• Define success metrics for design changes, work with product on analytics instrumentation, and use funnels, usage data, and A/B tests to validate and iterate.
• Own and evolve the Contify design system.
• Enforce consistency across components, patterns, states, and copy. Work daily with front-end engineers.
• Write clear specs, review builds against design, and adjust designs to technical constraints without losing the user goal.
• Partner with product managers on prioritization, bringing user evidence to roadmap discussions.
• Mentor and grow junior designers through critiques, reviews, and hands-on coaching.
• Simplify complex workflows: dashboards, search, alerts, reports, and AI-driven features for data-heavy B2B users.

Skills

UX Design

SaaS

User Research

Design Systems

Figma

Prototyping

Front-end basics

Analytics tools

Mentoring

Communication

Education

Design/HCI/Engineering degree

Tools

Figma

GA4

Amplitude

Mixpanel

Hotjar

React

Job description

• Own the end-to-end UX of the Contify platform: information architecture, user flows, wireframes, prototypes, and final UI.
• Plan and run user research: interviews, usability tests, and workflow observation with enterprise customers across geographies.
• Define success metrics for design changes, work with product on analytics instrumentation, and use funnels, usage data, and A/B tests to validate and iterate.
• Own and evolve the Contify design system.
• Enforce consistency across components, patterns, states, and copy. Work daily with front-end engineers.
• Write clear specs, review builds against design, and adjust designs to technical constraints without losing the user goal.
• Partner with product managers on prioritization, bringing user evidence to roadmap discussions.
• Mentor and grow junior designers through critiques, reviews, and hands-on coaching.
• Simplify complex workflows: dashboards, search, alerts, reports, and AI-driven features for data-heavy B2B users.

Responsibilities

• Own the end-to-end UX of the Contify platform: information architecture, user flows, wireframes, prototypes, and final UI.
• Plan and run user research: interviews, usability tests, and workflow observation with enterprise customers across geographies.
• Define success metrics for design changes, work with product on analytics instrumentation, and use funnels, usage data, and A/B tests to validate and iterate.
• Own and evolve the Contify design system.
• Enforce consistency across components, patterns, states, and copy. Work daily with front-end engineers.
• Write clear specs, review builds against design, and adjust designs to technical constraints without losing the user goal.
• Partner with product managers on prioritization, bringing user evidence to roadmap discussions.
• Mentor and grow junior designers through critiques, reviews, and hands-on coaching.
• Simplify complex workflows: dashboards, search, alerts, reports, and AI-driven features for data-heavy B2B users.

Requirements

• 10+ years in UX design, with 5+ years on modern SaaS products sold to international (US/European) customers.
• Experience in a fast-paced product development environment with frequent releases.
• A portfolio that shows process, not just screens: the research behind decisions, the metrics used, and the outcomes achieved.
• Hands-on experience building or maintaining a design system at scale, with a track record of keeping a product consistent.
• Strong command of research methods: user interviews, usability testing, journey mapping, and synthesis into actionable insights.
• Comfort with product analytics tools (e.g., Mixpanel, Amplitude, GA4, Hotjar) and with making decisions from data.
• Working knowledge of front-end development (HTML, CSS, component-based frameworks such as React) and its constraints.
• Expert in Figma, including components, variants, auto layout, and developer handoff.
• Strong interpersonal and communication skills.
• You can defend a design with evidence and change your mind when the data says so.
• A strong educational background from a reputed design, HCI, or engineering institution, and a habit of continuous learning.

Nice To Have

• Experience designing data-heavy B2B products: analytics, intelligence, research, or enterprise search tools.
• Experience designing AI-driven interfaces such as summarization, chat, or recommendations.

Skills: ui,ux,design