Role Purpose
Drive achievement of assigned territory sales targets by strengthening the dealer and project network, expanding market presence, and leading field execution with a strong focus on customer satisfaction, operational excellence, and sustainable business growth.
Key Responsibilities
Sales & Revenue Growth
- Achieve monthly, quarterly, and annual sales targets for the assigned territory across dealer and project channels.
- Drive volume, value, and product mix optimization aligned with business objectives.
- Identify and convert new business opportunities including untapped towns, key accounts, and project pipelines.
Dealer & Channel Management
- Develop, onboard, and manage a high-performing dealer/distributor network.
- Ensure dealer profitability, engagement, and adherence to company policies.
- Monitor primary and secondary sales, stock levels, and billing efficiency.
Market Development & Expansion
- Design and execute territory penetration strategies including gap-town mapping and coverage optimization.
- Drive structured market development initiatives such as dealer meets, influencer engagement programs, and promotional campaigns.
- Strengthen presence in new and emerging markets within the territory.
Customer & Stakeholder Engagement
- Build and maintain strong relationships with architects, contractors, builders, and institutional customers.
- Conduct regular site visits and actively track project stages to maximize conversion rates.
- Ensure high levels of customer satisfaction through proactive issue resolution and service coordination.
Team Leadership & Performance Management
- Lead, coach, and mentor field sales executives to achieve individual and team targets.
- Conduct weekly/monthly performance reviews with actionable insights and improvement plans.
- Drive a performance-driven culture with clear KPIs and accountability.
Market Intelligence & Reporting
- Track competitor activities, pricing trends, and customer buying behavior; provide actionable insights to management.
- Maintain accurate and timely reporting via CRM systems including daily call reports, pipeline updates, and tour plans.
- Use data-driven insights for forecasting, planning, and decision-making.
Execution Excellence
- Ensure proper product display, branding, and visibility at dealer and retail outlets as per company guidelines.
- Coordinate with cross-functional teams (logistics, supply chain, marketing, finance, technical support) for seamless execution.
- Monitor adherence to company SOPs, compliance standards, and operational efficiency.
Role Specifications
- Experience: 4–8 years in channel sales, retail sales, or project sales (preferably in building materials, construction products, or similar industries).
- Education: MBA / Graduate in Business, Marketing, or related discipline.
- Territory Coverage: Willingness to travel extensively within the assigned geography.
- Reporting: Reports to Regional Sales Manager / Zonal Head.
- Tools & Systems: Hands-on experience with CRM platforms, MS Excel, and sales reporting tools.
Desired Candidate Profile
- Proven track record of achieving or exceeding sales targets in competitive markets.
- Strong experience in dealer/distributor management and channel development.
- Exposure to project sales and handling stakeholders like architects, contractors, and builders.
- Excellent negotiation, influencing, and relationship management skills.
- Strong analytical mindset with the ability to interpret data and derive actionable insights.
- Self-driven, result-oriented, and capable of working in dynamic and fast-paced environments.
- High level of ownership, accountability, and problem-solving ability.
Key Competencies
Technical Competencies
- CRM systems usage (Salesforce, SAP, Zoho, or equivalent)
- Sales forecasting and pipeline management
- Data analysis (Excel dashboards, reports)
- Territory mapping and coverage planning
Functional Competencies
- Channel management & dealer development
- Retail & project sales execution
- Market expansion and demand generation
- Pricing strategy and margin management
Business Competencies
- Financial acumen (revenue, margins, ROI)
- Market intelligence and competitor analysis
- Strategic planning and execution
- Customer lifecycle management
Leadership Competencies
- Team leadership and capability building
- Performance management and coaching