Senior Telecom Domain Consultant – Team Lead

In Time Tec; Jaipur, Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

In Time Tec seeks a Senior Telecom Domain Consultant to translate CSP business needs into structured requirements and user stories. You will own the domain backlog, align with client stakeholders, and drive domain-driven innovation in coordination with product/engineering teams.

Required 5–8 years in telecom, deep BSS/OSS knowledge, and experience bridging technical and business perspectives. You will mentor analysts and contribute to repeatable domain playbooks within a client-facing unit.

Qualifications

• 5–8 years in the telecom industry with CSP/MVNO or related ecosystem.
• Strong knowledge of billing/charging, subscription and bundle management, order-to-cash.
• Exposure to telecom regulatory landscape affecting enterprise services.
• Experience in telco GTM: enterprise sales, channel ecosystems, cloud/hardware bundling.
• Experience across technical/cloud and business/GTM in telecom.
• Excellent stakeholder management and requirement elicitation.
• Hands-on exposure to a telecom billing/OSS platform or telco-side product/owner roles.

Responsibilities

• Act as the primary translator between business stakeholders and development/QA teams.
• Convert telecom business asks into clear requirements and user stories.
• Own and groom the domain backlog with clients and engineering leads.
• Track telecom market shifts and translate signals into actionable proposals.
• Mentor mid-level and junior analysts on telecom concepts and client operations.
• Represent the domain in business reviews to ground platform decisions in telecom reality.
• Create reusable playbooks and onboarding materials for scalable domain support.

Skills

Domain translation between business &技

Stakeholder management

Requirements elicitation

Backlog grooming

GTM/enterprise sales exposure

Cloud & SaaS experience

Mentoring analysts

Education

Engineering degree

MBA or equivalent

Tools

Amdocs

Netcracker

Comviva

Subex

CSG

Sterlite

Openet

TCS HOBS

Job description

Role Purpose

This is the domain anchor for the account. The Senior Consultant is the single point of accountability for turning a telecom operator's business language into requirements engineering can build against — and, over time, for bringing telecom-market ideas to the client before the client has to ask for them.

Key Responsibilities

• Act as the primary domain translator between the client's business stakeholders and the development/QA teams, reducing the number of times the client's business team has to explain a request from scratch.

• Convert telecom/CSP business asks — billing and charging rules, subscription and bundle logic, partner/channel commissions, hardware + cloud + connectivity bundling, order-to-activation flows — into clear, structured requirements and user stories.

• Own and groom the domain backlog jointly with client stakeholders and product/engineering leads; sit in sprint planning and prioritization discussions as the domain voice.

• Proactively track the telecom market — regulatory shifts, 5G/IoT monetization trends, competitor telco cloud and enterprise plays — and convert relevant signals into concrete feature or innovation proposals for the client.

• Mentor the mid-level and junior analysts on telecom domain concepts and on how the client's organization specifically operates.

• Represent the domain function in business reviews and steering conversations with the client, so platform decisions are grounded in telecom reality rather than generic SaaS assumptions.

• Build reusable playbooks, glossary, and onboarding material that let this domain-support model be replicated for other telecom accounts.

Must-Have Skills & Experience

• 5–8 years in the telecom industry — with a CSP/MVNO, a telecom systems integrator, a telecom BSS/OSS product company, or a telecom-focused consulting practice.

• Strong working knowledge of telecom BSS/OSS fundamentals: billing/charging, subscription and bundle management, order-to-cash, partner/channel commission structures.

• Working knowledge of the telecom regulatory landscape as it touches enterprise telecom services — licensing basics, KYC, data handling norms.

• Direct exposure to telecom go-to-market: enterprise sales motion, channel/distributor ecosystems, and how connectivity is bundled with cloud and hardware.

• A track record spanning both the technical/cloud side and the business/GTM side of telecom — for example, prior experience within a Cloud & SaaS practice, a cloud product management function, or an enterprise IT organization inside a telecom operator, rather than purely a delivery-side background.

• Excellent stakeholder management and requirement-elicitation skills — genuinely comfortable being the translator between a telco's business team and a software engineering team, not just a note-taker.

• Prior hands‑on exposure to a BSS/OSS or telecom billing platform (e.g. Amdocs, Netcracker, Comviva, Subex, CSG, Sterlite, Openet, TCS HOBS) or direct telco-side experience in product, enterprise business, or partner management.

Nice-to-Have

• TM Forum certification (Business Process Framework/eTOM, Open APIs).

• Certified Scrum Product Owner (CSPO) or equivalent Agile product-ownership certification.

• An MBA or formal product/marketing management education, especially if paired with hands‑on telecom or cloud product experience.

• Exposure to Microsoft CSP/NCE, AWS or Google Cloud reseller/marketplace programs.

• Hands‑on exposure to enterprise IoT or 5G monetization use cases.

• Understanding of how a telecom operator's own enterprise IT or cloud/SaaS practice function evaluates and adopts platforms like billing, OSS, or CRM.

• Prior experience mentoring or leading a small analyst team.

Education

Engineering Graduate / MBA or equivalent qualification with mandatory experience in the Telecom domain.