Senior Technical Writer - SaaS

VWO; India; Remote; INR 10,00,000 - 15,00,000; Full time

Job summary

A leading technology company in India is looking for a Senior Technical Writer - SaaS. This role involves creating engaging documentation and ensuring quality in technical content. The ideal candidate has over 5 years of experience and a strong understanding of web technologies. Join a growing remote team and help drive clarity in technology through effective writing.

Qualifications

• 5-6+ years of experience as a technical writer.
• Passion for learning newer technologies.
• Ability to find exciting ways to present information.

Responsibilities

• Create engaging knowledge base articles.
• Document new product features.
• Proofread and edit documentation for accuracy.

Skills

Technical writing experience

Strong technical skills

Understanding of web technologies

Writing and editing expertise

Ability to present information engagingly

Job description

Join to apply for the Senior Technical Writer - SaaS role at VWO

Join to apply for the Senior Technical Writer - SaaS role at VWO

About VWO

VWO is a leading Digital Experience Optimization platform trusted by over 3,000 businesses in 100+ countries, including global brands like Samsung, Vodafone, Toyota, HBO, and Domino's. What began 15 years ago as one of the world’s first A/B testing tools has since evolved into a comprehensive, enterprise-grade platform used by product, marketing, and growth teams to experiment, personalize, analyze behavior, and build exceptional digital experiences.

Today, VWO offers a full-stack suite for A/B testing, multivariate testing, feature rollouts, heatmaps, session recordings, behavioural analytics, surveys, personalization, and more across web, mobile, and server-side applications — all in one unified platform. We enable teams to make confident, data-driven decisions that drive user engagement, retention, and conversion.

VWO is a profitable, founder-led business with $50M+ ARR, strong EBITDA margins, and a history of capital-efficient, sustainable growth. In January 2025, Everstone Capital acquired a majority stake in the company to help accelerate our global expansion — both organically and inorganically.

We are a fully remote team of 450+ people, with go-to-market teams across the Americas, Europe, and APAC, and product and engineering anchored in India. Our culture values deep thinking, fast execution, and strong ownership — with minimal bureaucracy and high autonomy. Despite our scale, we continue to operate with the agility and ambition of a startup.

As a Senior Technical Writer @ Wingify, you design and develop learning and practicing experiences to facilitate learners in acquiring knowledge, skills, and competencies effectively and appealingly. Also, you must be able to convert the highly complex and technical knowledge into readable and concise functional descriptions for a different set of audiences.

Responsibilitie

• Create engaging and compelling Knowledge base article
• Writing technical documentation for our core product http://vwo.com
• Working with the engineering and product team to document new product feature
• Updating current knowledge base documentation & devising processes to ensure that the KB is always up to date
• Constantly focus on improving KB from a usability perspective
• Seek feedback from internal and external stakeholders and incorporate the same
• Ability to deliver in a fast-paced manner and work with multiple agile teams for weekly release
• Create illustrations, diagrams, and other visuals that explain technical concept
• Work with subject matter experts to identify the target audience’s documentation need
• Visualize instructional graphics, the user interface, and the finished product
• Proofread and edit documentation to ensure consistency of language and style, as well as technical accuracy
• Record video tutorials that show how to use technical products

Required Skills And Experience

• Experience as a technical writer: 5-6+ years
• Should have strong technical skills and a passion for learning newer technologies
• Should have a good understanding of web technologies
• Must have the necessary writing and editing expertise and authoring tools to develop appropriate audience-specific documents
• Should have the ability to find new and exciting ways to present the information to a different set of audiences
• Should know how the technology works and be able to curate it in a readable, concise, and accurate manner
• Should be able to determine the documentation needs, understand user requirements and create/design documentation accordingly
• Must ensure that all information is consistent, easy to understand, and well organized

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Writing/Editing

• Industries

  Technology, Information and Internet and Software Development

Referrals increase your chances of interviewing at VWO by 2x

Get notified about new Technical Writer jobs in India.

Technical Writer, Content Operations and Strategy (COS)

Technical Author (multiple roles and seniority levels)

Technical Author (multiple roles and seniority levels)

Technical Author (multiple roles and seniority levels)

Technical Author (multiple roles and seniority levels)

Data Partner - Technical Writer - Remote - Asia

Technical Author (multiple roles and seniority levels)

Technical Author (multiple roles and seniority levels)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.