Senior Technical Program Manager, Multichannel Commerce and Fulfillment, Amazon Supply Chain Services

Amazon Inc.; Bengaluru; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Amazon Inc. seeks a Senior Technical Program Manager for Multichannel Commerce and Fulfillment. The role drives end-to-end deliverables, balancing business needs with technical constraints, and coordinating across multiple teams in a fast-paced environment.

You will shape product roadmaps, manage cross-functional programs, and influence stakeholders to achieve timely, quality outcomes, while advancing Amazon's off-Amazon merchant services vision.

Qualifications

• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• Bachelor's degree in computer science or equivalent.

Responsibilities

• Develop and execute project plans with an impact across teams.
• Coordinate cross-functional projects and drive them to completion.
• Communicate effectively with multiple levels of management.
• Translate customer experience into a product roadmap and releases.
• Break down large goals into measurable work items.

Skills

Technical program management

Software development

Leadership

Communication

Education

Bachelor's in CS or equivalent

Tools

PM tools

Job description

Senior Technical Program Manager, Multichannel Commerce and Fulfillment, Amazon Supply Chain Services

Amazon has spent years building one of the world’s most efficient and optimized supply chains. The Supply Chain Services Team, part of Santos org, will build on that foundation and continue to innovate end-to-end supply chain capabilities for merchants to conduct their off-Amazon business.
Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. The Supply Chain Services team is in exciting next step in our mission/vision to help merchants of all sizes grow their business beyond Amazon by using Amazon’s optimized and efficient supply chain network and services.
As we rapidly scale to serve our off-Amazon customers, we need a Senior Technical Program Manager (Sr.TPM) who can work across our organization and stakeholders, with both strategic and tactical vision. We are building products that are fundamental to Amazon’s future, and we are tackling some of the world’s most intriguing problems involving software architecture design, customer experience, and business strategy.
As a Senior Technical Program Manager, you will be responsible for identifying, scoping, and delivering end to end deliverables. You will apply both business and technical acumen in a fast-paced, ambiguous, and innovative environment. You thrive through building consensus and driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner, maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.
You will join a highly technical and entrepreneurial culture defining and building the next generation of a fulfillment solution for 3rd party merchants and brand owners.

Key job responsibilities:

• Develop and execute project plans with an impact across teams.
• Demonstrate the ability to provide both structured and creative thinking in a dynamic, evolving, multi team-based environment
• Demonstrate the ability to communicate effectively at multiple levels of management, building trust across the organization, and demonstrating discretion with sensitive information
• Show ownership and leadership skills in coordinating projects across multiple teams, driving them to successful conclusion while building strong, lasting relationships with both internal and external customers
• Be comfortable working in a fast-paced, ever-changing environment while driving teams to complete goals
• Demonstrate the ability to break abstract goals into attainable, measurable work items
• Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and product releases

Basic Qualifications

• 5+ years of technical product or program management experience
• 3+ years of software development experience
• Bachelor's degree in computer science or equivalent

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.