Senior Technical Consultant - Salesforce DevOps

Salesforce; India; On-site; INR 2,000,000 - 3,200,000; Full time

Job summary

Salesforce is seeking a Senior Technical Consultant - Salesforce DevOps & Release Engineering in India. You will design and optimize CI/CD pipelines, environment management frameworks, and release governance to support large-scale migrations across multiple tracks.

This role requires broad and deep technical expertise and a track record of delivering resilient deployment solutions. You will collaborate with Technical Architects and client teams to automate deployments, enforce quality gates, and

Responsibilities

• Collaborate with client stakeholders to define requirements and manage expectations across migration tracks, acting as the DevOps point of contact.
• Assess existing DevOps processes at the start of each migration engagement - recommending improvements to branching strategy, environment management, deployment models and quality gate maturity.
• Design and implement best-fit DevOps solutions considering customer needs and tool preferences - selecting and configuring Gearset, Copado, GitHub Actions, Azure DevOps or GitLab CI for each wave context.
• Drive the selection and implementation of DevOps tools and technologies across the Migration Factory - evaluating tooling for multi-org support, concurrent wave isolation, metadata conflict management and automated test integration.
• Lead the setup and execution of Salesforce DevOps frameworks for migration waves - owning pipeline design, environment provisioning, branching setup, quality gate configuration and go-live cutover automation.
• Collaborate with Technical Architects and track leads on larger migration engagements - translating multi-track designs into phased deployment pipelines and release governance procedures.
• Ensure successful continuous delivery deployments across environments - maintaining environment pyramid integrity with automated promotion gates and sandbox refresh scheduling.
• Collaborate with Salesforce product teams to support client implementations - escalating platform DevOps issues and incorporating Salesforce-recommended deployment patterns.
• Design and own the Migration Factory's CI/CD pipeline architecture - building reusable pipelines and deployment manifests to reduce setup time.
• Enforce Salesforce DX project structure and metadata versioning across deployments.
• Lead cutover pipeline design and automation - building automated scripts, validation checklists and post-cutover dashboards.
• Build and maintain the DevOps accelerator library with reusable templates and utilities.
• Govern metadata versioning and conflict resolution across tracks.

Skills

DevOps

CI/CD pipelines

GitHub Actions

Azure DevOps

GitLab CI

Gearset

Copado

Salesforce DX

Metadata management

Environment provisioning

Tools

Gearset

Copado

Salesforce deployment tools

Job description

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

ROLE OVERVIEW:

The Senior Technical Consultant - Salesforce DevOps & Release Engineering ensures Migration Factory solutions align with industry best practices to drive long-term customer success. You are a big-picture thinker and an in-depth problem solver, with broad and deep technical expertise. You take pride in designing resilient systems that withstand high volumes and critical migration demands while balancing technical and enterprise-level considerations.

This is a cross-track, shared-services role - not dedicated to a single product track - responsible for designing, building and continuously improving the CI/CD pipelines, environment management frameworks, deployment automation toolkits and release governance standards that underpin every migration wave. You will partner with all track Technical Architects to provision environments, automate deployment pipelines, enforce code quality gates, manage metadata versioning and execute cutover automation scripts - enabling the factory to deliver migrations faster, safer and more predictably at scale.

RESPONSIBILITIES

• Collaborate with client stakeholders to define requirements, deliverables and manage expectations across all migration factory tracks - acting as the DevOps point of contact for both internal track teams and client release management leads.
• Assess existing DevOps processes, tools and practices at the start of each migration engagement - recommending targeted improvements to branching strategy, environment management, deployment models and quality gate maturity to align with factory standards.
• Design, present and implement best-fit DevOps solutions considering customer needs, tool preferences and commercial constraints - selecting and configuring the right combination of Gearset, Copado, GitHub Actions, Azure DevOps or GitLab CI for each wave context.
• Drive the selection and implementation of DevOps tools and technologies across the Migration Factory - evaluating tooling against factory requirements for multi-org support, concurrent wave isolation, metadata conflict management and automated test integration.
• Lead the setup and execution of Salesforce DevOps frameworks for small-to-medium migration waves - independently owning pipeline design, environment provisioning, branching setup, quality gate configuration and go-live cutover automation from kickoff to production release.
• Collaborate closely with Technical Architects and track leads on larger migration engagements - translating complex multi-track solution designs into phased deployment pipelines, environment dependency sequences and release governance procedures.
• Ensure successful continuous delivery deployments across environments - maintaining environment pyramid integrity (Dev - SIT - UAT - Pre-Prod - Production) across all tracks, with automated promotion gates, sandbox refresh scheduling and environment health monitoring.
• Collaborate with Salesforce product teams to support client implementations - escalating platform DevOps issues, validating metadata API behaviours for new feature releases and incorporating Salesforce-recommended deployment patterns as they evolve.
• Design and own the Migration Factory's CI/CD pipeline architecture - building and maintaining shared GitHub Actions, Azure DevOps or GitLab CI pipelines that orchestrate environment provisioning, metadata deployment, automated testing, quality scanning and environment promotion across all product tracks.
• Implement source-driven development standards - enforcing Salesforce DX project structure, package-based or source-tracked deployment patterns & metadata API versioning.
• Lead cutover pipeline design and automation - building automated cutover deployment scripts, pre-cutover validation checklists, automated smoke test suites and post-cutover health dashboards that each track team executes on go-live night.
• Build and maintain the DevOps accelerator library - developing reusable pipeline templates, custom GitHub Actions, SFDX wrapper utilities and deployment configuration manifests that reduce pipeline setup time for each new migration wave.
• Govern metadata versioning and conflict resolution - managing metadat