Senior Tech Operations Analyst

Threadneedle group; India; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Ameriprise India LLP is seeking a Senior Operations Analyst to ensure the success of business-critical applications by supporting daily batch processing, diagnosing issues, and delivering timely resolutions. You will work with Snowflake, AWS, and DevOps tools across Windows and Linux environments in a DevSecOps model.

The role emphasizes leadership, collaboration with business users, and driving operational improvements while handling outages and enhancements.

Qualifications

• Bachelor's or Master's degree in computer science/information systems or equivalent.
• 4–7 years of experience in IT including automation with Python/PowerShell.
• Strong Snowflake experience with RBAC, Time Travel, and data sharing.
• Extensive AWS knowledge (EC2, VPC, IAM, CloudWatch, S3) and cost optimization.
• Hands-on with CI/CD tools and DevOps practices.
• SQL scripting and advanced query writing.
• Windows OS administration and policy management.

Responsibilities

• Automate manual activities across in-house and vendor applications and cloud environments using Python, PowerShell, and CI/CD tools.
• Design, build, and support Snowflake data platform capabilities including environment setup, data pipelines, and performance tuning.
• Implement POCs for new tools and processes to improve operations and efficiency.
• Participate in on-call rotation and support incident handling (P1/P2).
• Coordinate with cross-functional teams to gather requirements and drive operational improvements.
• Review and enhance monitoring, event generation, and alerting to reduce noise and improve reliability.
• Coordinate between US and India teams for infrastructure setup and BAU requirements.

Skills

Automation with Python/PowerShell

CI/CD tools

Snowflake

AWS

DevOps

SQL scripting

Windows/Linux

Education

Bachelor's or Master's in CS/IS

Tools

Bitbucket

Ansible

Jenkins

Artifactory

Github

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

In this role the person will be the responsible for ensuring success of business critical application operations by supporting the day to day batch processing, analyzing and fixing the issues on priority while adhering to standards and SLA's. The person should be able to support High priority(P1/P2) incidents dynamically by providing timely resolution for the problem and handle other service requests. The person will also be responsible for handling minor enhancements, perform code reviews, handle application outages(planned/unplanned) and responsible for performance and maintenance of the highly critical business application. For this role we are looking for a highly motivated Individual who will be working as Sr. operations analysts working in technologies such as SnowFlake, AWS, DevOps tools, Windows, Linux etc. and operating in DevSecOps Model. The person should exhibit leadership qualities and demonstrate business acumen while working closely with business users to understand requirements and help team translate it into technical changes.

Key Responsibilities

• The role involves automation of manual activities across in-house and vendor applications, and cloud-based environments using Python, PowerShell, and CI/CD tools.

• Design, build, and support Snowflake data platform capabilities including environment setup, data pipelines, performance optimization, role-based access control, and operational support.

• Implement Proof of Concepts (POCs) for new tools, ideas, and processes to improve business outcomes and operational efficiency.

• Participate in on-call rotation and follow defined support responsibilities.

• Coordinate with cross-functional teams (development, testing, project management, data engineering) to gather feedback and implement operational improvements.

• Review event generation, monitoring, and alerting setup across applications and Snowflake workloads; enhance and automate to reduce noise and improve reliability.

• Coordinate between US and India teams for infrastructure setup, process automation, POC delivery, and BAU requirements.

• Manage and optimize AWS services supporting Snowflake and enterprise workloads (security, networking, automation, observability, and cost optimization).

Required Qualifications

• Bachelors/master's degree in computer science/information systems or equivalent.

• Person should have above qualifications and 4 -7 years of experience in relevant disciplines including:
  • Automation through Python/PowerShell.
  • CICD Tools – Bitbucket, Ansible, Jenkins, Artifactory, Guthub

• Strong Snowflake experience:
  • Snowflake architecture and virtual warehouses.
  • SnowSQL, Streams/Tasks, Time Travel, Data Sharing.
  • Performance tuning and query optimization.
  • RBAC, masking policies, and secure data access.
  • Integration with ETL/ELT tools and orchestration platforms

• AWS Knowledge (EC2, VPC, IAM, CloudWatch, S3, CFT)

• Strong AWS experience:
  • EC2, VPC, IAM, CloudWatch, S3, Lambda, CloudFormation
  • AWS security best practices, monitoring, and automation.
  • Working knowledge of cost optimization and high availability

• POC (Proof of Concept) implementation.

• SQL scripting and advanced query writing.

• Windows OS knowledge (Registry Editor, Group Policies, Server Roles etc.)

Preferred Qualifications

Candidates who have used following tools (or have familiarity with below) will have added advantage:

• Have bachelor’s or master’s degree in computer science, Engineering or other technical discipline, or equivalent work experience.

• 7-10 years of IT Experience

• Demonstrated reasoning and troubleshooting skills.

• Technical skill requirements vary per domain.

• Good communication Skills

• Hands-on training/experience with Snowflake, AWS, CI/CD tools (Ansible, Jenkins, Bitbucket, Artifactory, Github), SQL, PowerShell, and Python.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.