Senior Team Member

Bank of America; Chennai District; On-site; INR 550,000 - 700,000; Full time

Job summary

Bank of America in Chennai invites applications for an entry-level Operations/Retirement Services role. The position involves supporting 401(k) account maintenance for large clients, with a focus on accuracy and process adherence.

Ideal candidates are graduates with 3–5 years in financial/banking environments, fluent in English, and capable of handling tasks in a fast-paced setting. Shift timings are 16:30PM–04:30AM, with location in Chennai.

Qualifications

• Graduates / Post Graduates with 36-60 months of experience in financial or banking roles.
• Strong communication skills in English, both verbal and written.
• Proactive, problem solving and ability to work independently.

Responsibilities

• Ensure quality service and effective support for assigned functions by following established procedures; prioritize and meet deadlines.

Skills

MS Excel

PowerPoint

Education

Any University Degree

Job description

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Process Overview

Retirement Services is a backend process, the team supports 401(K) account maintenance of large corporate houses listed with Merrill Lynch. Process involves hardship claims document review, record keeping, account reconciliation and related research work through regular interaction with LOB and plan sponsors.

Job Description

Provide a high level overview of the role and scope of responsibilities. Entry level individual contributor position where the incumbents key responsibilities may include operational support and reviewing/processing transactions in Operations. Possesses communication, problem solving and general PC skills.

Responsibilities

• Ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Strong time management and organization skills with the ability to prioritize, multi‑task, solve problems under time constraints, meet deadlines and deliver results. Incumbents would be Graduates / Post Graduates with 36-72 plus months of work experience.

Education

Any University Degree

Certifications If Any

NA

Experience Range

36-60 months of experience in current role with Financial or banking Industry & sound knowledge of Investment and Retirement products

Foundational skills

• Financial or banking Industry & sound knowledge of Investment products

Desired Skills

• Hand on experience in Transaction Processing, Reviewing Transactions calls etc. Good verbal and written communications skills in English. Highly motivated, able to work independently, self-starter; and problem/solving/analytical. Require strong knowledge on 401k retirement savings accounts. Additionally, should have good knowledge of MS Excel & PowerPoint

Work Timings

16:30PM-04:30AM

Job Location

Chennai