Senior System Engineer II

Icis; Chennai; On-site; INR 7,00,000 - 12,00,000; Full time

Job summary

An established industry player is seeking a Senior Systems Engineer II to enhance their end-user computing environment. This role involves designing and managing innovative solutions that empower employees. The ideal candidate will have extensive experience in systems engineering, cloud technologies, and endpoint management. You will be at the forefront of technology, working collaboratively with diverse teams to drive efficiency and productivity. If you're passionate about mentoring and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 5+ years of Systems Engineering experience required.
• Proficiency in scripting languages like PowerShell and Python.
• Knowledge of various end user compute platforms.

Responsibilities

• Design and implement endpoint solutions for end-user computing.
• Collaborate with security teams to enhance current solutions.
• Provide technical guidance and mentorship to support teams.

Skills

Systems Engineering

Networking Concepts

Active Directory

Problem-Solving

Communication Skills

Scripting (PowerShell, Python, Bash)

Change Management

Education

BS Engineering/Computer Science

Tools

Jamf

Intune

Configuration Manager/SCCM

M365/O365

Azure Conditional Access Policies

Job description

Senior System Engineer II

Are you passionate about working with a diverse range of products and technologies? Do you enjoy mentoring and collaborating with colleagues?

About the Business

LexisNexis Risk Solutions provides customers with solutions and decision tools that combine public and industry-specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier, and processes more efficient. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com

About the Team

Our End User Compute Engineering team is a dedicated group of professionals committed to enhancing the productivity and efficiency of our workforce. We specialize in designing, implementing, and managing end-user computing environments, ensuring seamless operation of endpoint devices, collaboration tools, and automation processes. Our team is at the forefront of technology innovation, continuously evaluating and integrating new solutions to optimize the user experience. We work closely with other departments to maintain high standards of security, compliance, and performance, while also providing mentorship and support to junior engineers. Our goal is to create a modern, efficient, and secure computing environment that empowers our employees to perform at their best.

About the Role

The Senior Systems Engineer II, End User Tech is a versatile engineer who works on both new and existing technologies. This role involves designing, implementing, and supporting technology and processes related to the end-user computing environment. The focus is on managing and optimizing end-user computing environments, including endpoint devices, collaboration tools, automation, and infrastructure that directly impact employees' daily functions. As part of our dynamic, fast-paced Infrastructure and Operations team, this senior position will be responsible for evaluating new and existing technologies, creating innovation, and efficiencies in imaging, cloud technology, configuration management, and mentoring junior engineers.

Commitment to Diversity

At RELX, we are dedicated to promoting diversity within the technology sector and ensuring greater representation across our teams. We support career development for all individuals in tech roles through initiatives such as mentoring programs, networking forums, and engaging with schools to inspire future talent.

Responsibilities

• Act as a Subject Matter Expert (SME) in Infrastructure technologies, with extensive knowledge of enterprise systems such as networking concepts, system integrations, and Active Directory.
• Provide vision and strategy for end user computing environment including evaluation, recommendation, and implementation of emerging technology, as well as software and hardware roadmaps to improve customer efficiency and productivity.
• Design, configure, and build endpoint solutions to support the end user compute environment, including Intune, JAMF, Cloud Management, Desktop Analytics, App management, software updates, Device Compliance, and reporting dashboards.
• Collaborate with security teams, enterprise architects, and business leaders to design, implement, and enhance current solutions.
• Address a wide range of technical issues. Design, deploy, and oversee enterprise endpoint solutions for Windows, Mac, and Virtual Desktop Infrastructure (VDI).
• Create automation, scripting, and reporting solutions.
• Offer technical guidance and mentorship to infrastructure and support teams.
• Partner with vendors and stakeholders to evaluate new technologies.

Preferred Experience

• Jamf 300 certification or higher (required).
• 5+ years of Systems Engineering experience.
• BS Engineering/Computer Science or equivalent experience required.
• 5+ years of related experience in end user compute workspace, including Jamf, Intune, or Configuration Manager/SCCM.
• 5+ years of experience in Microsoft cloud technologies such as M365/O365, Entra ID, EMS licensing, Windows Hello for Business, Hybrid and Entra joined devices, MS Autopilot, Azure Conditional Access Policies.
• 5+ years of experience in technical support roles, building documentation and analytics.
• Change management, strong problem-solving and communication skills.
• Knowledge of various end user compute platforms (e.g., iOS, Android, Windows, macOS, Linux, Server OS).
• Experience with vulnerability management, enterprise desktop and application management technologies (MSI, App-V, MSIX, DMG, PKG, etc.).
• Proficiency in scripting languages (PowerShell, Python, Bash).
• Familiarity with ITIL practices, zero-trust security models, ISO 27001 standards, Cyber essentials certification, and enterprise networking.
• Ability to work independently and collaboratively, with effective communication skills and the ability to manage a complex workload.
• Demonstrable success in managing relationships and maintaining a professional, team-oriented attitude.

Additional Information

Learn more about the LexisNexis Risk team and how we work.

We value diversity and encourage applications from candidates of all backgrounds. We are an equal opportunity employer and provide accommodations during the hiring process if needed. For support, contact this form or call 1-855-833-5120. Please review our Candidate Privacy Policy.