Senior Style Associate - KOMPALLI - Hyderabad

Kushals Fashion Jewellery; Rangareddy; On-site; INR 156,000 - 246,000; Full time

Benefits offered by this job

PF

ESI

Job summary

Kushals Fashion Jewellery in India is seeking a customer-focused retail associate to understand needs, recommend jewelry, and help hit store sales targets. You will maintain product knowledge, assist with deliveries, online orders, stock, and visual merchandising to keep the store inviting.

The role requires 2 years of retail experience, good communication, basic computer skills, and flexibility to work varied shifts.

Qualifications

• Minimum HSC or Graduation.
• 2 years of retail experience preferred.
• Proven track record of exceeding sales targets.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalated complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Skills

Customer service

Sales targets

Team mentoring

Cash handling

POS familiarity

Visual merchandising

Education

HSC/Graduate

Tools

POS systems

Job description

Job Description

• Understand customer needs and recommend suitable jewelry pieces.
• Handle customer queries effectively and escalated complex issues.
• Demonstrate strong product knowledge, including features and benefits.
• Communicate product value and support store sales targets.
• Stay updated on new collections and promotions.
• Adapt to shift timings, store requirements, and transfers within the cluster.
• Maintain punctuality and take on additional responsibilities as needed.
• Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
• Ensure the store is clean, presentable, and visually appealing.
• Follow SOPs, policies, and theft-prevention protocols.
• Work collaboratively with the team to ensure smooth operations.
• Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements

• Min HSC 2 years of retail experience/ Graduates with 2 years of experience in retail.
• Must be above 20 years of age and below 35 years of age.
• Basic computer skills and microsoft office
• Proven track record of exceeding sales targets consistently
• Experience in providing exceptional customer service and building strong customer relationships
• Experience in mentoring team members
• Experience in handling cash transactions and inventory management
• Proficient in POS systems and other relevant retail technologies
• Knowledge of visual merchandising principles
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts

Benefits

• PF
• ESI