Senior Strategic Account Manager New

NetVerks Inc.; India; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Swiggy in India is seeking an Enterprise Account Manager to own and expand strategic restaurant partnerships across multi-city accounts. You will negotiate high-value contracts, present data-driven growth plans, and collaborate with central teams to deliver tailored solutions.

The role requires 4+ years in enterprise account management or strategic sales, strong executive communication, and a growth-oriented mindset. Travel 1–2 times per quarter is expected.

Qualifications

• 4+ years in enterprise account management, strategic sales, or business development at high-growth tech companies.
• Proven track record in closing and expanding deals with multi-stakeholder relationships.
• Exceptional presentation skills with clear, structured executive communications.
• Advanced analytical thinking to decode data, forecast revenue, and build business cases.
• Ownership mindset with proactive expansion and partnership opportunities.
• 30–40 in-person restaurant partner meetings per month.
• MBA/PGDM preferred.

Responsibilities

• Own and grow 20–30 enterprise accounts across multiple cities.
• Serve as trusted advisor to executives and franchisors.
• Coordinate with central teams to deliver custom solutions or programs.
• Develop 6–12 month growth plans and identify expansion opportunities.
• Negotiate high-value contracts and exclusive terms.
• Present quarterly business reviews to boards or executives.
• Monitor account health to prevent churn and retention risks.
• Identify new restaurant groups and formats for market expansion.
• Build data-driven ROI models and revenue forecasts for pitches.
• Travel to account locations 1–2 times per quarter.

Skills

Enterprise sales

Strategic sales

Business development

Executive communication

Analytical thinking

Growth planning

Churn prevention

Education

MBA/PGDM

Job description

Overview

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Key Responsibilities

• Own enterprise accounts: Manage 20-30 multi-city chains, each with 20+ outlets generating annual revenue in crores. These accounts are the profit center of the city
• Executive partnership: Your primary contacts are executives (franchisors, regional VPs, founders). You are a trusted advisor shaping their Swiggy strategy
• Cross-functional leadership: Coordinate with Swiggy central team, operations, and finance teams to deliver custom solutions, integrations, or special programs for accounts
• Strategic planning: Develop 6 to 12-month growth plans with accounts. Identify expansion opportunities across new cuisines, formats, and locations. Position Swiggy as core to their growth
• Complex deal structuring: Negotiate high-value contracts, custom pricing, exclusive arrangements, and value-add services. You have significant autonomy on deal terms
• Enterprise QBRs: Present quarterly business reviews to boards or executive teams. Your presentations need data, insights, and vision for the partnership
• Churn prevention: Monitor account growth obsessively. Identify red flags early, elevate issues, and develop retention strategies for at-risk accounts
• Market expansion: Identify new restaurant groups entering your market or new formats expanding. Lead high-touch outreach and land transformational accounts
• Data mastery: Build predictive models for account health, identify leading indicators of churn, develop ROI calculators for pitches, and forecast quarterly revenue with accuracy
• Strategic travel: Travel to account locations and regional hubs 1-2 times per quarter. Occasionally present at franchisee conferences or advisory boards
• Executive presence: Your interactions with restaurant executives and internal Swiggy leadership reflect Swiggy's brand. You are a professional partner, not a transactional salesperson

What We're Looking For

Experience & Background:

• 4+ years in enterprise account management, strategic sales, or business development at high-growth tech companies
• Proven track record in closing and expanding deals, managing multi-stakeholder relationships
• Exceptional Presentation Skills: The SAM must present enterprise business reports, growth roadmaps, and commercial proposals with clarity, structure, and high confidence. Grade-A executive communication is non-negotiable.
• Advanced Analytical Thinking: The role requires the ability to decode complex problem statements from data, identify growth levers, diagnose performance gaps, forecast revenue, and build structured business cases independently.
• Ownership & Expansion Mindset: A strong go-getter attitude is essential — someone who thinks beyond transactional account management and proactively identifies expansion, innovation, and partnership opportunities.
• 30 to 40 in-Person restaurant partner meetings in a month
• MBA/PGDM preferred

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

Requirements

Experience & Background:

• 4+ years in enterprise account management, strategic sales, or business development at high-growth tech companies
• Proven track record in closing and expanding deals, managing multi-stakeholder relationships
• Exceptional Presentation Skills: The SAM must present enterprise business reports, growth roadmaps, and commercial proposals with clarity, structure, and high confidence. Grade-A executive communication is non-negotiable.
• Advanced Analytical Thinking: The role requires the ability to decode complex problem statements from data, identify growth levers, diagnose performance gaps, forecast revenue, and build structured business cases independently.
• Ownership & Expansion Mindset: A strong go-getter attitude is essential — someone who thinks beyond transactional account management and proactively identifies expansion, innovation, and partnership opportunities.
• 30 to 40 in-Person restaurant partner meetings in a month
• MBA/PGDM preferred