Senior Staff Software Engineer - Engineering Escalations Pune, Maharashtra, India

Druva; Pune District; On-site; INR 1,600,000 - 2,500,000; Full time

Job summary

A leading software company in Pune is looking for a Senior Staff Software Engineer to tackle product bugs and deliver essential code changes for SaaS reliability. The ideal candidate must have 6-9 years of experience in development and sustainment, strong problem-solving skills, and proficiency in Go, Python, or C/C++. Collaborative communication with cross-functional teams is essential, along with a degree in IT or Computer Science and knowledge in cloud technologies.

Qualifications

• 6 - 9 years of experience in Development and Sustenance roles.
• Excellent programming skills.
• Strong problem-solving and communication abilities.

Responsibilities

• Fix product bugs and deliver code changes to production.
• Suggest solutions to complex design problems.
• Drive validation of future releases in a staging environment.

Skills

Go

Python

C/C++

Unix/Linux

Windows

Data Structures

Algorithms

Design Concepts

Cloud Technologies

Problem Solving

Education

B.Tech/B.E/M.E/M.Tech (IT or Computer Science)

Job description

Senior Staff Software Engineer - Escalations

You will be responsible for fixing product bugs and delivering code changes to the Production part of product reliability, resiliency, stability & sustenance for all Druva SaaS Customers.

This role will require excellent communication skills as you will collaborate with Product Management, CloudOps, Development & Customer-Facing Teams to refine requirements, product architects to propose architectural changes, and other product owners to drive features for usability/supportability/quality.

Key Skills

• 6 - 9 years of experience in a combination of Development and Sustenance roles.
• Extensive hands‑on experience in Go/Python/C/C++ on Unix/Linux or Windows platform.
• Excellent programming skills along with Data structures, Algorithms, and Design Concepts.
• Strong problem‑solving skills and demonstrated ability to articulate and present technical solutions.
• Strong interpersonal and communication skills, both written and verbal, with the ability to develop and maintain working relationships at all levels, both with customers and internal stakeholders.
• Experience in enterprise software, deep knowledge of software development including threading, network, and disk IO, data transformations, data integrity, systems management, systems administration, and monitoring.

Desirable Skills

• Exposure to specific technologies around Office 365/VMWare/HyperV/Nutanix/Oracle/MSSQL.
• + years of software development experience in C/C++/Python/Golang.
• Experience in the development of complex, scale‑out distributed systems based on Service Oriented Architecture / Micro services.
• Experience in Cloud Technologies (preferably AWS).
• Knowledge of the Backup or Storage domain will be an advantage.

Role and Responsibilities

• Suggest and propose solutions to complex design problems for respective technology/workload.
• Fix Product Bugs and deliver code changes to Production.
• Work closely with the Sales/Tech Support/Customer Success/Professional Services team assisting them on their POCs and Implementation Projects.
• Own and drive the Cloud Production issues for investigation and RCA, delivering a solution and working with the extended development teams.
• Drive validation of future releases in a staging environment for customer use cases, a gatekeeper for product release and quality assurance.
• Partner with respective scrum teams and Product Management for feature design & product improvements.
• Ensure communication flows well cross‑functionally for product updates and known issues.

Qualifications

• B.Tech/B.E/M.E/M.Tech (IT or Computer Science) or equivalent.