Senior Staff Software Engineer - Engineering Escalations

Druva; Maharashtra; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Druva in Maharashtra seeks a Senior Staff Software Engineer - Escalations responsible for fixing bugs and delivering code changes for product reliability. The role requires collaboration with various teams including Product Management and Tech Support.

Applicants should have 6-9 years of relevant experience, strong skills in Go/Python, and a B.Tech/B.E/M.E/M.Tech in IT or Computer Science. This position is pivotal in ensuring product quality and addressing cloud production issues.

Qualifications

• 6-9 years of experience in Development and Sustenance roles.
• Extensive hands-on experience in Go/Python on Unix/Linux or Windows platform.
• Strong understanding of software development including threading and data integrity.

Responsibilities

• Fix product bugs and deliver code changes to production.
• Drive validation of future releases in a staging environment.
• Partner with scrum teams for feature design and product improvements.

Skills

Go/Python programming

Development and Sustenance experience

Problem-solving skills

Communication skills

Software development knowledge

Education

B.Tech / B.E / M.E / M.Tech in IT or Computer Science

Tools

Office 365

VMware

AWS

Job description

As a Senior Staff Software Engineer - Escalations, you will be responsible for fixing product bugs and delivering code changes to the Production part of product reliability, resiliency, stability & sustenance for all Druva SaaS Customers.

This role will require excellent communication skills as you will collaborate with Product Management, CloudOps, Development & Customer-Facing Teams to refine requirements, product architects to propose architectural changes, and other product owners to drive features for usability, supportability, and quality.

Key Skills

• 6-9 years of experience in a combination of Development and Sustenance roles.
• Extensive hands‑on experience in Go/Python on Unix/Linux or Windows platform.
• Excellent programming skills along with data structures, algorithms, and design concepts.
• Strong problem‑solving skills and demonstrated ability to articulate and present technical solutions.
• Strong interpersonal and communication skills, both written and verbal, with the ability to develop and maintain working relationships at all levels, both with customers and internal stakeholders.
• Experience in enterprise software, deep knowledge of software development including threading, network, and disk I/O, data transformations, data integrity, systems management, systems administration, and monitoring.

Desirable Skills

• Exposure to specific technologies around Office 365, VMware, Hyper‑V, Nutanix, FS/NAS.
• 6+ years of software development experience in Python/Golang.
• Experience in the development of complex, scale‑out, distributed systems based on Service Oriented Architecture/Microservices.
• Experience in Cloud Technologies (preferably AWS).
• Knowledge of the Backup or Storage domain will be an advantage.

Role And Responsibilities

• Suggest and propose solutions to complex design problems for respective technology/workload.
• Fix product bugs and deliver code changes to production.
• Work closely with the Sales, Tech Support, Customer Success, and Professional Services teams assisting them on their POCs and implementation projects.
• Own and drive the cloud production issues for investigation and RCA, delivering solutions and working with extended development teams.
• Drive validation of future releases in a staging environment for customer use cases, acting as gatekeeper for product release and quality assurance.
• Partner with respective scrum teams and Product Management for feature design and product improvements.
• Ensure communication flows well across functions for product updates and known issues.

Qualification

B.Tech / B.E / M.E / M.Tech (IT or Computer Science) or equivalent.