senior SRE

Zensar Technologies; Pune District; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Zensar Technologies is seeking a Site Reliability Engineer to ensure availability, performance, scalability, and reliability of enterprise platforms and applications. You will focus on monitoring, automation, incident management, and continuous improvement, collaborating with engineering and DevOps teams to build resilient systems.

The role requires hands-on experience with cloud platforms (AWS/Azure/GCP), observability stacks (Prometheus, Grafana, Splunk/ELK, Datadog), containers (Docker,

Qualifications

• Experience in designing and operating scalable, reliable enterprise platforms.
• Proficient in cloud platforms (AWS/Azure/GCP) and observability tools.
• Experience with IaC and CI/CD pipelines.
• Strong incident management and RCA skills.

Responsibilities

• Ensure high availability and reliability of production systems.
• Monitor system health with observability tools (logs, metrics, traces).
• Define and track SLIs, SLOs, and SLAs to measure system performance.
• Lead incident management, RCA, and post-incident reviews.
• Automate operational tasks and implement Infrastructure as Code (IaC).
• Support and improve CI/CD pipelines for stable and efficient releases.

Skills

Observability

Incident management

CI/CD automation

IaC practices

Tools

Azure

AWS

GCP

Prometheus

Grafana

Splunk

ELK

Datadog

Docker

Kubernetes

Jenkins

GitHub Actions

GitLab CI

Azure DevOps

Terraform

Ansible

CloudFormation

Job description

Job Description:

• Job Summary
• The Site Reliability Engineer (SRE) is responsible for ensuring the availability, performance, scalability, and reliability of enterprise platforms and applications. The role focuses on monitoring, automation, incident management, and continuous improvement, working closely with engineering and DevOps teams to build resilient and highly available systems.
• 2. Key Responsibilities
• Ensure high availability and reliability of production systems and services
• Monitor system health using observability tools (logs, metrics, traces)
• Define and track SLIs, SLOs, and SLAs to measure system performance
• Lead/support incident management, root cause analysis (RCA), and post-incident reviews
• Automate operational tasks and implement Infrastructure as Code (IaC) practices
• Support and improve CI/CD pipelines for stable and efficient releases
• 3. Skills & Competencies
• Technical Skills
• Cloud Platforms: Azure
• Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog
• Containers & Orchestration: Docker, Kubernetes
• CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps
• Infrastructure as Code: Terraform, Ansible, CloudFormation

Responsibilities

• 2. Key Responsibilities
• Ensure high availability and reliability of production systems and services
• Monitor system health using observability tools (logs, metrics, traces)
• Define and track SLIs, SLOs, and SLAs to measure system performance
• Lead/support incident management, root cause analysis (RCA), and post-incident reviews
• Automate operational tasks and implement Infrastructure as Code (IaC) practices
• Support and improve CI/CD pipelines for stable and efficient releases
• 3. Skills & Competencies

Qualifications

• Technical Skills
• Cloud Platforms: AWS / Azure / GCP
• Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog
• Containers & Orchestration: Docker, Kubernetes
• CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps
• Infrastructure as Code: Terraform, Ansible, CloudFormation

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.